Stevenson Plumbing & Electric

On this occasion the team at Stevenson’s Plumbing & Electric was able to restore the heat to our family home. The service tech was quick to show up (on a very snowy Sunday) and we live 30 minutes from their shop / office. The part was not available on a Sunday therefore he set us up with temporary heat that worked very well until they could install and finalize the service the next day. This is the third time we’ve used Stevenson’s at our home. The “techs” and team at the office are allways very helpful. Thank you!

Stevenson Plumbing was quick to respond to our sewage pump problem. Their employee came late in the afternoon in snowy -25C weather and quickly fixed our pump. We certainly appreciate the trade person who does this type of job of cleaning out sewage pumps - especially in what was a nasty weather day. Thank you.

DO NOT USE THIS COMPANY!!!! I recently moved to Muskoka and was told that they would not come to my house to fix a plumbing issue because I did not have an account. When I asked if I could open up an account I was told no. I was told I need to have an account opened with them prior to something going wrong in my house.....I don't know how things are done in Muskoka but where I come from I call a plumber when I need a plumber. I don't shop around picking out my plumber before moving to a new town.

NO recommendation here! Over a week ago after a long phone call I was asked to sent details and photos of 2 expensive ($2500+ each) sewage pumps I need (no reply), 4 days later I sent an email asking how it was going, again no reply. Today I phone, speak with Tara and was told they do not do quotes unless you open an account first!!!! Tara said none of this last week, so I've wasted over a week waiting for any kind of answer while worried our remaining pump will be able to handle 150 people. This is extremely poor business conduct. We endeavor to buy locally and support local contractors, we spend tens of thousands of dollars locally every year, I guess this local business doesn't need our support.

Stevenson's take care of both our business and residential needs. The scope of work they have performed for us over they years is extensive. We have never been disappointed with the quality of work or their ability to deliver within the timeline that they provide. In all cases the work performed was billed at the quoted rate (unless we decided to upgrade some aspect of the job). The largest contributor to my positivity on this company is their ability and capability to handle ALL aspects of our plumbing, heating and electrical needs. Like most working people we find ourselves very busy so I appreciate the fact that Stevenson's can handle all of our needs and we just need to make 1 call. I would recommend Stevenson to my friends and family without hesitation.