Drain Experts Plumbing

Very happy with Rob and his team. He was friendly and knowledgeable. He was very calm and patient with all my questions. His price was very reasonable and he did great work. I trusted him with my plumbing problem and I’m happy to recommend him to all my friends and family. Thanks Rob for making the process easy! It’s hard to find true professionals these days who care about their customers! Thanks again!

Robert took a deposit (20%) that has NOT BEEN RETURNED due to an incomplete job despite adequate reminders and with two full weeks to manage the return. He seemed polite and knowledgeable upon our first meeting, although a bit quirky, however, there were many issues with professionalism during our interactions. 1) He originally missed our appointment and seemed that he had forgotten about it completely, so I cancelled the job. He said he was just about to call me but didn't even know why I was calling in the first place. 2) There was a promise to return it the next day but he did not deliver. 3) I left him a polite message detailing my availability and he did not reply. 4) I called him several times about it and he would explain that he was busy and he would call back, but he never did. 5) He couldn't give me a clear answer and made excuses that he "needed to contact his accountant" and also said he "already contacted his accountant and its in their hands" within the same conversation. He even told me, "it's getting handled so stop calling bye", which is just plain rude and unprofessional on so many levels as a service provider. His reviews all seem fake and his address is an apartment complex! Don't trust this guy, I'm out $100, and you could lose more! His name and address are different online than the receipt he showed me! Be careful!

I called Drain Experts and within 40 mins Robert came to take a look at my plumbing concern. I was so worried I would be waiting all day for someone to come and look and be without water all day however he was here very promptly. He gave me a reasonable quote and completed the job within reasonable time frame. I would definitely recommend drain experts for anyone looking for someone with years of experience and provides an ease to do business with.

Would very highly recommend. They tried helping me over the phone, giving me the most possible information but when i couldn't fix it myself they came over, gave me a free estimation and figured out the problem. They're very punctual and kind and actually care about solving the problem rather than trying to make money off you.

He did an amazing job! I’m impressed. Great, friendly guy. I recommend him. - Sayed