Wellmasters Plus

I did not personally use this company's service, however, my good friend Debbie, did. She was so unhappy with their service and price and found the seniors discount to be a joke. She is in the process of reporting them to the Better Business Bureau.

Charged us $225 for a service call/diagnosis, showed up and was there for less than 10 minutes. Shook the pump, peeked at the well, said he had to make a phone call to give him a minute, then drove away without a word. Waited an hour to find out they were going to charge us $3000-6000 for a whole new system. Rip off.

I called this company because my pump kept coming on without any water being used. The plumber came out and wanted to change my whole system. He quoted a price that we could not afford at this time and all we wanted was to have the problem worked on which by the way was a foot valve. When I called the company and told the dispatcher or secretary that i would not proceed with this job as it was too expensive and i quoted what the plumber estimated that job and she told me it would not cost that much and that is not what the plumber quoted. I told her that this is what my husband and i understood and she kept saying that this is not what he said. She then said if you want the job done later let us know and hung up. Not letting me to reply. She then called back and told me i still had to pay for the call which is no problem and when i asked her how much I could not believe the price. They charged me $250 dollars plus 50 dollars for a part that was not needed and then tax equaling $312 all this for a problem we already knew what it was. The job that the plumber wanted to do was about $3 thousand dollars. This is ridiculous. Rude Dispatch person and a plumber that all he wants to do is get the most money he can get. A BIG RIP OFF

Overcharged us for equipment that wasn't meant for our well. They plugged our softener system and refused to correct it, and made up math equations for why they placed that size of pump in our well. They lack knowledge, and customer service. Please do not become a victim of these plumbers. I would have gone multiple days without water waiting for a professional had I known that we would be dealing with problems months later

I just called for a quote on a sand point. The lady on the phone was rude right off the bat and tried to sell me a jet pump. I told her I already had one from my previous house (I had a sand point I actually did myself) I tried telling her several times I had a great pump (paid a lot from a trusted supplier) but she insisted we needed one from her. Finally I asked how much just the point would cost, she told me $3900! I then said this is for a sand point correct? She then got very defensive and hung up on me! How is this place still in business! Horrible !