Pipeline Plumbing Heating & Air

Richard and just about anyone on his team is such a trustworthy and noble person; I feel so comfortable working with Pipeline. They accommodated to my hectic schedule and was able to fix the problem I had. Would definitely recommend anyone from Pipeline.

Over 30 years with two, complete A/C installations with service from four outfits and, finally, I encountered a level of service unrivaled in my experience. Pipeline provided perfectionist-grade installation of new refrigerant lines and relocation of my A/C unit, shortening the line length and greatly increasing the efficiency of my system. Every aspect of the company is highly professional, from the warm and welcoming phone manners of the office staff and the knowledgeable, friendly, helpful technicians to the advanced quality of the equipment used on my job. When time comes for my equipment replacement, I will not hesitate to call Pipeline. Completely satisfied and I highly recommend their range of services.

I’ve been using Pipeline for years. Trustworthy, knowledgeable and honest work. 5 stars

The plumbing work by Jacob through Pipeline has always been top quality, which makes our recent HVAC experience even more disappointing. After spending over $5000 for plumbing repairs this year with Pipeline, we started having problems with our blower motor and needed to replace it. When calling to schedule an appointment, there was no mention of a $96 diagnostic fee. Further, there was no mention that the $96 diagnostic fee would NOT be applied to the total cost of the repair job. Honesty is important in the repair business, and being upfront about fees seems like the easiest way to avoid misunderstandings. It struck us as odd that it would not be applied to the cost of the job, but it was the lack of upfront honesty that bothered us. We did not proceed with the HVAC repair. Three other nearby companies provided repair estimates that were over $100 less for the same blower motor replacement. The other companies also mentioned upfront their diagnostic fee policy and whether it would be applied to the repair job. Richard is the owner and HVAC technician they send out for estimates. Remarkably, he was very rude to my wife when she asked any questions about the details of the estimated repairs. This was in total contrast to their plumbing technician Jacob, and was surprising to say the least. Thanks to Yelp we were able to find another HVAC business owner that was more polite and honest about repair costs.