- Country: Canada
- State: Ontario
- City: Gananoque
- Address: 345 Herbert St, Gananoque, ON K7G 1R2, Canada
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
We contacted GLAD after our furnace had stopped producing heat and the other company we called initially for emergency winter service (ServiceExperts of Kingston) seemed entirely disinterested. In any event, we were VERY pleased with the response we received from GLAD! I spoke with their friendly receptionist who assured me they would send someone to the house as soon as possible. The service technician arrived shortly thereafter, thoroughly investigated the problem, and explained the situation in a simple and friendly manner. The tech they sent was obviously competent as he got the furnace working again and was able to offer some recommendations for further servicing...with no pressure to act right away however. Long story short, we will definitely call GLAD in the future for any heating/cooling/hot water needs we have in the future. Outstanding service from a group of remarkably friendly and competent employees. Just a terrific experience all around. Thanks GLAD! Steve
They did the plumbing for a tankless hot water heater. They install the pipes in an bulk head that was not insulated. When the pipes froze we called them. They came out and reroutes them outside the bulk head so they wouldn’t freeze. Imagine my surprise when I got a bill for $120.00. I don’t think I should have to pay for their mistake. They should not have installed those pipes where they would freeze.
We have used GLAD twice and have been very impressed with calls being returned promptly, service rendered quickly and efficiently and knowledgeable rep(s). Highly recommend!!
Fantastic work! Very happy with the system and loving the savings!!
Family-run local small-town shop
