HeatSource Mechanical, Inc.

Called on Tuesday morning at 7:30 and had Gene and Damien here by 8:30 am. Both were very knowledgeable and professional. Highly recommend heat source

I feel responsible to update my previous review. I have been waiting over a month for the office staff to get back to me on supplying an estimate on repair/replacement cost and refund of $118.00. Refund for call out and not bleeding the air from my system but telling me it can’t be done without installing new valve. Without estimates I can’t make informed decisions and I’m left in an emergency situation. So... I bleed my system using existing valve myself and it worked, I got heat! I’m disappointed I’ve been ignored in what Heat Source knows to be a freezing house and in our AK environment this can be fatal, especially to a senior person. I hope this review helps others in making informed decisions for their safety/health and finances. Thank you to Dennis for doing such a great job repairing my furnace. Dennis was quick to diagnose the problem, fix it and verify all is in working order. Dennis also gave me tips on how to improve efficiency in my heating system. Thank you again for a job well done.

As always, super customer care and awesome service work. I have no worries about my heating and hot water any more.

Gene was the best serviceman we’ve had come to the house. Very pleasant and knowledgeable. He was patient with my boys and they can’t stop talking about him! Thank you, Gene!

I've had them to my home numerous times in the last 12 months only to welcome a different plumber from the company each time to un-do the others work and complain about the previous plumbers. The final "fix action" was to turn off my water softener & tell me they'd order the part. A few emails and several calls later, still.......nothing. No part ordered, no ticket made, NOTHING. This was several months ago and I'm posting now because I oddly have another water leak in my crawl space. Not ever dealing with them again and you shouldn't either.