Ross MacDonald Plumbing & Burner Services Ltd

I had Ross and then Wayne here for two separate jobs - a new hot water tank, and replacement of leaking water supply piping. Excellent work, at reasonable cost. I highly recommend.

New propane boiler installation and bathroom renovation. Great crew and very professional. Office admin was very helpful and engaging.

Never trust them, unprofessional and sloppy, did an installation of gas burner for us, two weeks after it was found they were lacking enough knowledge and experience about the job. Called them a few times and got no response, I had to get another plumber to dismantle and reinstall some 30% of his job to get it to work.

Poor customer service. Never showed up at all. Called them on a Monday and they said they would be there the next day at 330pm. I rushed home from work and waited called no answer so I left a message and still no reply. But no worries I got help from a much nicer more customer friendly plumber.

Never showed up for his set timing , I called him for an update and left a message. He never called me back to update me or apologize. I guess he didn't need the work.