T R Johnson & Son Inc

T. R. Johnson & Son have been my plumbers since I moved here 23 years ago. They respond to my calls very quickly and they send pleasant, very efficient workers who know what they're doing. They're a great company, and I highly recommend them.

I want to to give a good review to the guy who did plumbing job in my basement and install kitchen faucet. But I want to give a bad review to the lady who over charged for the supplies 3 times than the other plumber I worked with before from Barboursville, WV. Not only this she also overcharged 1/2 an hour labor. The guy came to my house at 8:30 and left home at 10:52. Took another 10 minutes to prepare the bill over the telephone. Came home again at 11:00 and finally left at 11:12 after paying the bill. It is fair to charge 3 hours labor because it take 12 minutes drive from my home but the lady charged 3 and 1/2 hours labor. The lady added all the billing and payment time together with an additional half an hour labor.

Bought my primo grill here for an unbeatable price. Definitely worth the stop.

They did an amazing job fixing my A/C unit. I called on a Friday afternoon and they were here in 15 minutes.

We have a business that sells equipment for the disabled. Two out of three bathrooms in our facility and one of two in the section we rent to another business were backed up. TR Johnson came. They disabled all three bathrooms INCLUDING our handicap accessible one (again, our business caters to the disabled community) and then jackhammered holes in the concrete inside our building and in our parking lot and removed a wheelchair ramp in the process. They then left and we heard nothing from them for two weeks. When I called most recently I was told that 'Mr Johnson is out until Monday and I really can't help you until then.' I told her to let Mr. Johnson know not to worry about it, that we'd hire a competent company instead. All she said was 'OK' and then hung up. STAY AWAY from this company if you ever want your plumbing to work again.