BMS Heating Cooling & Refrigeration

I asked BMS to come out and repair my AC. I already knew what was wrong and told them. They came out and quoted me 656 dollars for freon and a simple weld repair. I (me) told them what was wrong. They did no work at all and quoted me really high. So, I told them I would get other quotes and let them know. The two service guys were really nice. One guy told me he had to charge me a 89 dollar service call fee. I said “What”?! Why would I pay you 89 dollars? You guys didnt do any work and I told you the issue? The two service guys agreed that I should not be charged but that their boss said they have to. I told him he could run my card, I would dispute it later. He wanted me to sign and I said no. I said signing means I agree to the charge which I do not. I told him to have his boss bill me and I would dispute it. Sad part is that I can afford the repair but I also know when I am being ripped off for work and in charges. I thought that they would be a good company because of reviews. I was wrong. I will not recommend them. The service people themselves do not agree with the fee. Especially when you are quoting me an addition 250 in labor for such a simple repair. I Did not even get to the work part before they tried to rip me off. No thank you. (Again though, the service guys are really nice) I would simply go with another company if you are reading this. *** Update*** After calling me and calling me, then texting me repeatedly, then asking that I remove my review the owner Brian attempted to respond to my review in a manner in which he saw fit. I assure you no work was done by his men.I told him through text repeatedly that I would like an itemized bill which he refused to give me. I told him that I was never informed of a service call and that had any work been done I would happily pay it. His men were here (who were nice) and did little more than speak to him on the phone. I asked what costs were incurred and he could not answer. I asked 3+ times for the invoice. He even said he would eat the 89 because it was not worth it. I said I did not want that. I simply wanted an itemized bill. He again refused. My issue was never with the quote. I found it a bit high but not insane. My issue was with a service fee I was not informed of and for no work. He spent more time blowing up my phone then they did at my house. I seriously do not suggest doing business with this guy unless you want to be harassed for the next two hours. I have submitted a copy of the texts and calls to the BBB. If anyone doubts the validity of my review. You will be able to read them within a week when they post them online.

Excellent service. Great work at great prices.

After a previous, negative experience with a local heating and cooling company, Brain was highly recommended to me by a coworker. My heating unit had stopped working and he came out the same day I contacted him. It is an older unit and I was anticipating that the unit would have to be replaced. Luckily, it was an easy and inexpensive fix. He explained the problem and was able to repair the unit quickly. This company was honest,dependable and very reasonable!! This week, when I had problems with the air conditioner, I contacted BMS . Brian once again went above and beyond, exceeding customer service expectations. He repaired the unit the same evening he was contacted! I highly recommend this company!

Have used BMS for several years and have never been disappointed. The owner, Brian, is trustworthy and does excellent work. Rates are reasonable. Customer service is excellent. Highly recommend.

Started using BMS when a fan motor went out on a Saturday and zero degrees. They were the only ones to have the right part and had me up and running in just a couple hours. Great service ever since!!