Viking Plumbing

I used Viking Plumbing several years ago to fix an issue with the drain in the upper unit of my duplex. While the work was completed, I was shocked to find that the plumber left a GAPING HOLE in the wall that he went into -- and had no intention of fixing it. Maybe it's the Girl Scout in me, but I was always told that you should leave things in better condition then when you found them -- clearly Viking Plumbing does not live by these same principles. When I called to let them know that their contractor hadn't finished the work, I was told that they don't do repair -- just plumbing. Really? So, you don't finish jobs, is what you're telling me. The bill was roughly $370 and I told them until someone came out to patch the hole, I was not paying the bill. No one came to fix the hole. I never paid the bill. Then, YEARS later, I get a call from a debt collector, trying to collect NEARLY $600 from me -- so, not only did they not finish the job, they're now adding another $200 to my bill? I had to pay a separate contractor to come out and patch the wall that someone else had ruined. DO NOT DO BUSINESS WITH THESE PEOPLE. This company has terrible customer service, questionable ethics, and dismal results when it comes to "finishing" their work. I 100% DO NOT recommend their services.

Once again, Viking came to our rescue. We needed a dishwasher replaced, as a kitchen floor was being tiled. The dishwasher, a Bosch , was not compatible with the old plumbing or the fixed space where the old washer(and most new brands) would fit. The experienced plumber, from Viking , was able to accommodate the installation. The company, also, was able to adjust their busy scheduling, to complete the work to meet the tiler's work schedule as well. They have workers ,with years of experience , dealing with older homes.

Used Viking for various jobs - install basement laundry tub with new faucet; install new kitchen faucet; shim & tighten wobbly toilet; install new faucet & riser ring for clawfoot tub; disconnect old sink & cut/cap water piping; snake slow drain; plug off old toilet drain; repair/rework drain; rework gas piping. Reasonably priced. Estimates provided on request. Fast & efficient service. Shows up on time for appointments. Highly recommend!

Ive had two experiences with shower fixtures that stop running The first was a decent plumber who flushed our lines and got everything working. After the issue returned, we called again. There were some scheduling issues and some phone tag. They sent out Jess, who was knowledgeable and very professional. I'm still working with them to replace the fixtures I inherited. I look forward to continuing to work with them.

Just had a terrible interaction with Kevin. We do not agree on an invoice and the work completed. In trying to explain my position He just kept interrupting me. This was just awful customer service, ensuring that I am no longer a customer. I urge anybody reading this to also give your business elsewhere. There are many plumbers in Milwaukee that are eager for business. Clearly Viking has more customers than they need. 4.25.19 In Kevin's reply he is not accurately conveying the details. They did not do the job correctly and they are blaming me for their mistake. I am not a plumber or I would not have called one. I told them that I had researched potential problems and what my research turned up. They did not actually assess the issue themselves so they did not actually fix the problem. Further more for all I know when they did pick up the toilet, they may have dropped it and cracked it. At this point I have no reason to trust or encourage anybody to trust Viking plumbing. To be clear cost is not the issue. I will say that price I paid for the initial repair was fair. I am arguing getting charged for the second visit. The second visit was a direct result of Viking's wrongful assessment. In the second visit literally nothing was done. The employee removed the broken toilet, which again he may have broken. How do I know, he closed the door while he was working. For less than an hour of having a stranger standing in my bathroom I received a bill. That is what I am arguing. Here is the best part. The same day as I received the unfair bill, I had purchased a new toilet. I had called Viking the night before to schedule the install but they were closed already. The next day I opened the bill, and here we are! This takes me back to my previous statement. They have too many customers, and don't need anymore. I prefer working with people with integrity. I prefer working with people that own, not only their triumphs, but also their mistakes. In our conversation Kevin never said once that he was sorry that the issue was not fixed right the first time. He went into blaming me for their wrongful assessment and improper fix. He never once apologized for actually making the leak worse and having leaks in my basement and disintegrated ceiling tiles that were directly related to not fixing the problem right the first time. It is OK to be mistaken. Be a man Kevin and own your mistake. I will publicly apologize to you Kevin for sharing that I searched "toilet leaks" and I found that I may have needed a new wax ring. You taught me that I should never confuse an "expert" with research. Clearly all the years of education and training it takes to become a plumber can easily get clouded by an internet search. Thank goodness doctors, lawyers, mechanics, electricians, IT professionals, nurses, carpenters, accountants, educators, chefs, other plumbers, and every professional I can think of hold themselves and their expertise to higher bar than Viking plumbing! You should change your slogan to "Viking Plumbing We'll run head first into a wall if you tell us you saw a plumber do it on the internet"