
- Country: USA
- State: Wisconsin
- City: Rhinelander
- Address: 714A S Keenan St, Rhinelander, WI 54501, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
I called LCP to reattach a garbage disposal after I got new counters. I was surprised to learn that they would charge me $650 to do so after he had arrived. It was a little complicated because a pipe had to be cut but the job only took 2 hours. Once installed the plumber ran the garbage disposal for several minutes (I think without water but he disputes that) and burned it out. I paid them. They called me a few days later because he had taken my card down incorrectly and I raised the issue. He said it was not their fault; just a coincidence. I had already bought a new disposal and asked him as a compromise to connect it for free but he said they would charge me for their time. No thanks. So much for "low cost" plumbers.
Just wanted to share my experience with everyone considering calling this so called low cost plumber . I had a pin hole leak in one of my copper water lines in my house so I called them to see if they could come out and fix it . I was told that they would be at my house within 2 hours. When he arrived I had already cut out the drywall to show him where it was leaking. Long story short he was at my house for an hour and fifteen minutes to replace a section of pipe about a foot long and charged me 525 dollars! Totally Rediculous!!! When I asked him what they charge an hour he replied we don't charge by the hour . We charge by the job. I just said I guess you do or it would be 450 an hour! They definitely need to come up with another business name! Outrageous cost plumbers maybe! I also requested a receipt and he said it would be in the mailbox in three days. Almost 2 months later and I still don't have a receipt! I did call 6 times asking for one. So if you are looking for a plumber you should definitely look elsewhere!
The work performed was acceptable, but the pricing seemed very high. When I questioned the bill I was told that the bill was where it was because there is 'value in knowledge' and the plumber came up with a solution that was a lot less time and money then he originally thought, so in a way, he saved me money!! He also charged me for an emergency visit on Friday night even though I told him my office was closed for the weekend and it didn't need to be fixed right away. He did drop that additional fee when questioned.
Our septic system had a bad odor outside so we contacted low cost plumbers. Aaron promptly came out the same day and ran his camera down our system. He came to the conclusion that our drain field was saturated do to melting snow. He explained the situation in detail and told us not to worry, which finally put my wives worries at ease! Will definitely recommend to anyone seeking a very courteous and knowledgable plumber.
Called on Tuesday, July 2nd when my in-laws hot water heater went out and the very next morning at 8 am Colton was there with a new hot water heater. He carried the new one down and took out the old one. Took him about an hour and a half. It was especially kind of them to come the next day. I am grateful for the expedited install. Word of wisdom for those who are unhappy with the cost of their repair. Get an estimate first...