
- Country: USA
- State: California
- City: Sacramento
- Address: 3011 Academy Way #1540, Sacramento, CA 95815, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
The technicians at Ace Plumbing are very knowledgeable and professional. They told me what the issues were, how to to fix them and what the cost would be before work was started. The work was done quickly and for a reasonable price.
Curtis helped me out. Ac sucked he made it work. He let me know what the issue was and let me know what was up in a way I could understand it. Would recommend.
Ace Plumbing has installed my new garbage disposal and my new water heater. They are always courteous, provide great service, and do excellent work. They're my go to folks for any plumbing needs.
I am the Community Director at an apartment community. We had PG&E out checking a water heater that was not working. PG&E informed us the control valve needed to be replaced. We called Ace out to repair this. The technicians were great, very friendly. They explained what needed to be done and the time frame to get it done. Parker informed me the total cost would be $450 for parts + labor. The initial frustration with ACE is charging us $128 for this service visit with no repairs done which is an addition to the $450 + labor cost. They charged us a technical service fee $38.50 + service charge $89.50. All ACE has done is reiterate what we already knew. I called ACE's office to find out what the labor charges were and what the total cost would be. After speaking to Scott the General Manager and having the worst experience I will not do any further business with this company. I informed him that I was frustrated with being charged $128 with no repairs done. During our conversation Scott never provided me with the total cost. His demeanor was ill mannered, argumentative, and difficult.
Dude that came out was cool and professional. Got my plumbing going in 30