
- Country: USA
- State: Alabama
- City: Decatur
- Address: 4504 HWY 31 South, Decatur, AL 35603, USA
- Store
- Monday: 8:00 AM – 6:00 PM
- Tuesday: 7:30 AM – 6:00 PM
- Wednesday: 7:30 AM – 6:00 PM
- Thursday: 7:30 AM – 6:00 PM
- Friday: 7:30 AM – 6:00 PM
- Saturday: 7:30 AM – 4:00 PM
- Sunday: Closed
Usually they do a wonderful job but this last time not so much. In the past we have gotten great service from this company so not sure what happened with the last service call. Hopefully it was a one time slip up.
Used them on multiple occasions, very professional and I love the fact that they are changing their business to adapt with newer technologies. Automated email/text systems and an ipad with a detailed invoice and the capability to use my credit card made the experience much easier. compared to other businesses in my area (some of which still only take checks). 5 Stars!
Wonderful people, great service, excellent communication and fast follow up to see how it all went from start to finish. I would highly recommend Jackson Plumbing for all your plumbing needs. They even send a follow up email to rate the service professional that came to your house.
The team worked extra to make sure everything got done on time, even bringing in extra folks to help. Iceman was great! He kept in contact with us through every step, communicating what the plan was for the day, if any issues arose and what they were doing to address them, and patiently answering all of our questions. If you need septic service or replacement, this is the team to use!
Update: crooked dishonest people that will rip you off don't listen to their jargon about being in business for years they're nothing but a bunch of jailbird Crooks! Not a joke they will not quote you a price over the phone they send out sales people to try to screw you! These are smooth talking con-artist. I was charged $250.00 to replace a washer in a tub faucet. CROOKS!!!!!! STAY AWAY!!!