Advanced Plumbing & Rooter Service Inc.

Avoid these guys at all cost! Very unprofessional and the worst customer service! I have a garbage disposal that doesn't work. The technician came out and took 30 seconds to determine the garbage disposal needs replacing. Then he says he does not have a garbage disposal in his truck so the part has to be ordered. Why would you go to a service call with a garbage disposal problem without the part to fix it. So, my whole day was wasted waiting on them and now have to waste another day for them to come out one week later to change my garbage disposal. I have home warranty paid for, so I'm stuck with them.

Don't waste your time or money. This company is absolutely horrible and very unprofessional. First they gave me a scheduled block from 12pm to 3pm, okay no problem. Didn't show up to my house until 5:10. Also, didnt have the decency to call and inform me that they would be late. Second problem, the tech seemed like he had no clue what he was doing and I was right because my cold water is now hot and my hot water is now cold. Third problem, I call the company to rectify the situation and they gave me the run around about fixing a problem that I didn't have before they showed up at my home 2 hours late. Now I will have to hire another company to fix the initial problem and the problem they created as well dealing with getting my money back from them. Please don't waste your time with this POS company.

I called them to fix a leak under the kitchen sink at my rental property in Rocklin. They came out quickly and replaced the garbage disposal, which the repairman said was cracked. My renters didn't tell me for a few weeks that there was still something leaking so I went to check. The picture is what I found leaking. This fitting was right in the repairman's face when he was replacing the garbage disposal so I don't know how he could have missed that huge crack. When I called Advanced Plumbing, they told me I would have to pay again to have them come out. No thanks, I fixed it myself. I'm giving them 3 stars because I have used them before and they did a good job. They lost points on this job, though.

I would be real careful using this company, they installed a water heater which was not installed properly and their senior tech had to come out again and fix it. They charged us for the permit, but they did not set up for the inspector I had to call them for them to set it up and they gave me a day and and open time 0800-1700. I had to call them again for a better time because they did not call me like they said they would and I come to find out they did not set up the appointment like they said. Now I have to wait for them to drop the permit off and we need to contact the inspector. I find this to be unprofessional an i will never use them again.

Clean,courteous and very professional,They defenately good at what they do and offcourse affordable. FOR PEACE OF MIND,I HIGHLY RECOMMEND TO ANYONE WHO NEEDS PLUMBING HELP.