B & D Plumbing

Great Company to work with high quality work with us for over 20 years

Worst customer service ever. They told me they would send a plumber out by the end of the week and nobody ever showed up. I called 3 times after and left messages and still 2 weeks later I have not received a phone call back

Our septic was tested last year prior to purchasing our home by the seller. We were told we did not need to have our septic pumped for another 3 years. We got a letter from the local zoning commission stating that we did so I called B&D to retain a copy so that I could submit it to the zoning commission. The lady on the phone told me I'd have to have it pumped, and when I stated that I would like to submit the record, she got rude with me telling me it didn't matter, I was going to need to pump it either way. I then said that I would try to submit the paperwork first and if they still told me I needed a pump, then I'd have it done. She was still rude. I then asked to speak to her boss and she literally yelled at me "I am the boss." Wow, you literally yelled at a customer, one who was not yelling or being rude. I simply stated what I wanted and why. I'll never go through them again.