Sterling Mainz & Sons Plumbing

I live in Oconomowoc and wanted to have a whirlpool tub/shower installed in my home. I called and spoke with the owner. He said they were busy and he would call me in 2 weeks and set up a time to come out and give me an estimate, 2 weeks went by without a call so I called them back. Spoke with same person and he said yes they still had my name and number and again promised me that they would call me and set up a time to come out. Fast forward.... its now been 10 weeks no call no nothing. I see their trucks around town and in my subdivision all the time. If I could give them ZERO stars I would but it won't let me. I give up!

Nothing but praise for this business. Both times they got to my home in a short amount of time to handle an emergency. Different problem each time and both were solved quickly and professionally, for which I was extremely grateful. Always someone to answer your call which was another major plus!

Super disappointing experience.... was in a bind on a Saturday and called them. They were crabby on the phone and the man that showed up at my house was extremely rude and crabby. I was an anxious mess and as I was freaking out about the plumbing problems and wondering what was going on he just huffed and puffed throughout my house complaining about my “old” plumbing. He was there for a couple hours and was “put out” the entire time. I felt completely taken advantage of and it was a very pricey final bill (that was poorly itemized) even as his final words were “ its flowing now but no guarantees.” Would NEVER use them again and after doing some digging lots of reviews were consistent with this “crabby” theme. As a woman home owner, I would prefer someone who comes in and eases the anxiety level and reassured me that “all is good” after paying the bill. Horrible experience!

The plumber arrived quickly and took care of our issue with a minimum of disruption.

Great service from knowledgeable staff