- Country: USA
- State: Wisconsin
- City: Menomonee Falls
- Address: W143N9358 Henry Stark Rd, Menomonee Falls, WI 53051, USA
- Store
- Monday: 6:00 AM – 5:00 PM
- Tuesday: 6:00 AM – 5:00 PM
- Wednesday: 6:00 AM – 5:00 PM
- Thursday: 6:00 AM – 5:00 PM
- Friday: 6:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
This plumbing company is the best. Quality work at reasonable prices with timely service.
This company came to do work on our house through a Developer we hired for an addition. Long story short, besides installing 3 new Heating/A/C units, 3 new condensers we had 9 service calls in 12 days. No heat, no a/c, each time someone different who complained about the other employee being incompetent. The worst was their plumber who installed the main gas line leading to the meter and we found out it was improperly installed and leaking gas when We Energies made an emergency visit to find the leak was a level 9-10 and considered a "catastrophic" situation. Anything over a 4 is considered catastrophic. If we had plugged in a lamp or vacuum cleaner our house would have blown up. They did not care. They did not call and even apologize. We have gone to another great HVAC company to rip out all their work and install all new units, we are afraid what they have done and we need peace of mind that we can sleep at night. When the new company came to give a quote and look at the job, they bumped into the 90 degree elbow pipe that the exhaust from the unit took outside, it fell off and was carbon dioxide. It was never glued on and the vibration from the heating unit would have eventually dislodged the pipe and we would have died in our sleep from carbon dioxide. THEY ARE THE WORST - GO ANYWHERE ELSE!!!! ZERO stars.
Wish I could give a zero!! We called them to look at plugged up toilet. Initially said it was due to thick toilet paper and that he took care of the problem. We needed to call another time within two days after finding ourselves with the same problem. They charged us twice an outrageous amount of 150 bucks without taking care of the problem. We had to call another agency who were able to take care of the problem. Save yourselves money and stay away!
Major disappointment, after 2 visits, unable to do the work I was requesting. They charged my credit card account without telling me this, nor did they ever provide me a bill or even call me to discuss the charges. I would avoid them at all cost!!
License to steal off the backs of good people. ..They over bill you they send you a invoice then another hoping you pay it
