
- Country: USA
- State: Wisconsin
- City: Germantown
- Address: N120W17740 Freistadt Rd, Germantown, WI 53022, USA
- Store
- Monday: 8:00 AM – 4:00 PM
- Tuesday: 8:00 AM – 4:00 PM
- Wednesday: 8:00 AM – 4:00 PM
- Thursday: 8:00 AM – 4:00 PM
- Friday: 8:00 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
I called with a small (non-emergency) plumbing problem and they had me scheduled immediately. Ray showed up in the arrival window he gave and was extremely friendly and helpful. He knew what the job entailed before he arrived and was all prepared and was done quickly. He made some helpful suggestions to simplify the next phase of the project too. I would HIGHLY RECOMMEND Hagen Plumbing to anyone and will be calling again for my next project.
Completely unprofessional staff. Have dealt with them few times. First of all, hardly ever you can reach Holly (the receptionist) in the first call, then plumber does not communicate with you before leaving the job site and leaves you wondering why the work was not completed. Then, after making multiple calls, Finally, Holly responses that, "a part needed to be ordered and we will send the plumber back on a certain day. No show on the set appointment and the process starts all over again with leaving you wondering why the plumber has not showed up yet. Moral of the story, if you need quick service, better call a different company.
Just wanted to say thank you to Hagen Plumbing for all the hard work on my repair job. Tony was prompt and extremely knowledgeable and clean in the repair. Just want to let you know you have a customer for life now. Thank you again!!!!
You more than likely will have a decent experience with Hagen. However, when things go wrong after the fact, that is the true test of a company's character/service. I would avoid Hagen.
best experience very knowledgeable