
- Country: USA
- State: Wisconsin
- City: Wisconsin Rapids
- Address: 6541 State Hwy 13 S, Wisconsin Rapids, WI 54494, USA
- Store
- Monday: 8:00 AM – 3:00 PM
- Tuesday: 8:00 AM – 3:00 PM
- Wednesday: 8:00 AM – 3:00 PM
- Thursday: 8:00 AM – 3:00 PM
- Friday: 8:00 AM – 3:00 PM
- Saturday: Closed
- Sunday: Closed
They were so helpful and fast. I was told a plumber would be able to show up to get a take a water sample for me at the end of the day. Then a few minutes later they called back and I was told they could squeeze me in earlier. That made my day because I really needed my well water tested.
We used Powell Plumbing for a second home on one of the local lakes and they did a great job with everything!! I need to purchase some things for a "project" at the new house and will purchasing items I need from them. I like to try and keep my business local as long as prices are decent and customer service is great. I would like to note that regardless if I call or walk into their store I always get a cheerful "Hello, how can I help you." Keep up the good work Powell!!
I would not recommend Powell Plumbing due to their questionable quality of work, and lack of follow up including poor communication. Specifically, they came to my home to repair an issue, which they were unable to diagnose. Meanwhile, they cut my wall open 3' x 3.5' without my consent then told me I lived too far away from their business, so I should find a different plumber. Would you want to do business with a company that provides this level of customer service?
The service was above and beyond what was expected. Knowledge and expertise was beneficial. My hat is off to them.
Powell came to our house to inspect and talk over the details of the job, we then set the date for them to start work and on the day of the job start nobody showed up and when I called they had acted as if they had zero knowledge of our previous conversation.