Home Services at The Home Depot

5 reviews
  • Country: USA
  • State: Washington
  • City: Redmond
  • Address: 17777 NE 76th St, Redmond, WA 98052, USA
  • Store
Phone number
Working hours
  • Monday: 6:00 AM – 10:00 PM
  • Tuesday: 6:00 AM – 10:00 PM
  • Wednesday: 6:00 AM – 10:00 PM
  • Thursday: 6:00 AM – 10:00 PM
  • Friday: 6:00 AM – 10:00 PM
  • Saturday: 6:00 AM – 10:00 PM
  • Sunday: 7:00 AM – 8:00 PM
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5 Review(s)
karan juneja
15.08.2017

Do not use home installation services, hired them for garage customization and installation project, they took 6 months to install, still pending a few things. Really bad customer service, installers didn't show up on the day of appointment 2 times. Endless phone and email follow ups no response or answer, false promises even by their management. I would not recommend HD installation service at all, dont get trapped plzz..

Lordsnufflbutt3
16.07.2018

Good for supplies and others.

Kim Old
05.03.2017

DO NOT USE FOR INSTALLING ANYTHING. FLOORING was a horrible experience, no communication, wrong info on file, improperly measured throwing the installation process back months. Improper inspection causing unexpected work costing additional $$. Once the get the sale & your money they treat you like TRASH!! The only priority here is the sale. PERIOD.

yaya mo
11.08.2016

Oh my gosh!!!! A horrible experience! We bought some floor material two month ago and still so far they don't know what's going on!!! I ask when can I get my floor installed and they told me their status shows done!!! What?! What a broken system! Also their customer service line never ask your information and transfer you to the right line, I got so many transfers and so much waiting on the line for nothing!!! Never will use them any more!

harun kumar
21.03.2017

Terrible customer experience for installations!!!! I have been using home depot for quit some time and i almost did transactions worth of close to 5k$. I had a very bad experience recently in my recent project. We made up my mind to buy and install 11 internal doors from Home depot and we paid for measurement services. Home depot installation services took measurements on 03/6 and they told the measurements would be in by next day. Since 03/7 i called Home depot Door section many times and i also visited the HD 2 times but i only got a response from them on 03/16 saying the measurements were in. They promised to do this in 1 day but it took 11 days for the measurements to be in. I have a time constraint for my project and i lost 10 days. As i had a bad experience ( broken service promise ) , i decided to not to go ahead with them for installation and asked them to see they can make up my lost time by allowing me to order the doors with the measurements they have. They said they cannot do anything with the lost time!! Refunding the measurement service is not what i was looking for as money is not the replacement factor for everything!!!!!!

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