Andy Jahn Plumbing & Rooter

Great guy. Was referred to him by a colleague but he was booked up. He still spent the time to tell me what was probably going on and what I should expect to pay. Awesome guy. I will use him in the future.

He handled a situation at a rental property the same-day, accommodating the time the tenant needed. Very fast and efficient.

Andy was nice and courteous, initially. 1 star for that. He could not get my drain unclogged with either one of his augers. He worked on the bathtub drain for 10 or 15 minutes and then on my kitchen sink drain for 20 or so. He blamed someone "intentionally trying to clog the drain" and an incorrectly installed joint in the concrete (which seems to actually be true.) He said in his 20 years of experience (it says 10 on his website) he had never seen anything like it. He suggested ripping the wall open, or inside the cabinet, and fixing it that way. He sent me an estimate of over a thousand dollars to do that. I hesitated and decided to sleep on it. Boy am I sure glad I did. He charged me $160 and left me with a (still) clogged drain, filled my tub (where the kitchen sink was backing up into), dirtied my bathtub, and left a foot of greasy, standing water. It did seep through eventually. He said, $30 for the fee to come out and half of what the cheaper service he quoted me was. On his way out he said over his shoulder, "Sorry it didn't work out," like a 13 year old boy breaking up with a summer fling. I called Mr. Rooter a week later, as Andy had wasted one of my precious few days off the previous week. I asked them to please unclog my drain without any construction. They said they could do it, and the guy who came out was able to after maybe 20 minutes. It ended up costing $607 to use the water jet machine to unclog and clean my pipes. Worth every penny. I just wish I had my $160 back, but I guess it was a cheap price to pay to get him out of my house. Oh well. Glad I didn't let this guy near my walls or cabinet. Don't call him, just shell out the cash to get a professional to help you. Thanks, Andy.

Andy picked up when I called him and walked me through a solution to my problem over the phone. Smart guy who cared about helping me out. I will definitely call him again with any other plumbing needs. Highly recommend!

I give Andy my highest recommendation. He just installed a new wax ring on my toilet as it was leaking sewer gas into my bathroom. He is courteous, dependable, and honest. His work is impeccable and he doesn't suggest jobs that are unnecessary. He is my go to plumber.