- Country: USA
- State: Washington
- City: Prosser
- Address: 130 W Nunn Rd, Prosser, WA 99350, USA
- Store
- Monday: 7:00 AM – 5:00 PM
- Tuesday: 7:00 AM – 5:00 PM
- Wednesday: 7:00 AM – 5:00 PM
- Thursday: 7:00 AM – 5:00 PM
- Friday: 7:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
By far the WORST customer service I have ever experienced. Had to come out to business twice to fix the problem and charged a late fee for not paying by end of month, when problem wasn't even fixed yet. Came out 6/24 and completed job 7/8. Called to ask about late fee and the owner was rude and yelling the minute he answered the phone. Wanted to know why I was calling him as he didn't know who I was. If he does not want to talk to customers he should not be listed as contact person on billing. WILL NEVER USE THIS BUSINESS AGAIN!
Brent did an awesome job. Very professional and went above and beyond. I will recommend Coy's Plumming to every one I know.
I had a good sized leak and contacted a home warranty. They called Coy’s. They came over promptly, found the concern. It was a main pipe and had to recontact home warranty. They pulled all the right strings to get it done quickly. Repairs were done well and they even cleaned up after job was completed. (It was in a basement). Would highly recommend them to anyone. Thanks again. Good guys and good service is hard to find. But I found it here.
Coy's makes sure that the job is fine right and at a fair price.
They get one star for lousy communications with customer (me). You call and give information to answering service, then they transfer you to dispatcher who apparently guesses when they can do the job. What really happens is the plumber sets his own schedule and apparently no longer communicates with the office. Very, very poor way to run a business. Must be too busy with your construction project to worry about the service that pays the bills when nothing new is going on. Wish there was 1/2 star to choose from.