Protocol Plumbing & Sewer

Haven’t actually had work done yet, but I wanted to praise this company for their integrity. I called to have them come out to snake the plumbing vent on the roof because our main bathroom toilet kept clogging. After I explained the issue, Erich suggested we try replacing the toilet first, since it was over 15 years old. He didn’t even try to sell his services for the replacement. Today we installed a new toilet and it flushes perfectly. We will definitely be calling Protocol Plumbing the next time we need work done.

Absolutely thrilled with the recent experience I just had with Protocol Plumbing! This was our third water leak, in our front yard (house built 1969) but the first time we called to have a trusted professional make the repairs. I called and left a non-emergency voicemail Sunday afternoon, they called first thing Monday morning (by 7:30am) — Kyle came out 10 minutes later, and the pipe was repaired, cleaned up and water back on before 10am! Couldn’t have been more pleased with how quickly and easily everything went, and how professional and efficient everyone was. Kyle especially was polite, friendly, throughout, didn’t make or leave any mess whatsoever, and was in and out without wasting any time (and time = cost). I’d absolutely trust them again — the invoicing breakdown was completely throughout and precise, professional and less than I expected. I’m a young stay at home mom and I didn’t at all feel like they took advantage of my potential lack of knowledge — something you run into all the time with shady companies looking to make some extra money. Thrilled with the entire experience, and will be emailing the owner as well to let him know how grateful I am. Thank you guys for saving the day & getting our water back on!

They were awesome, they came out in an emergency situation and fixed a leaky shower valve. They cut the drywall in a nice easy to replace square, instead of bashing it out. They had everything fixed and installed in around 2 hours. Best part is they used all the existing hardware i already had instead of upselling new stuff. Joel was awesome and if i was staying in the area he would be my go to plumber.

The owner is a great guy, who was prompt and courteous. I called five other plumbing companies this morning and these were the only guys I wanted to work with, not to mention they were able to come within an hour and did a great job. The techs who came out were a father son team and they were great. Price was great too!

Hi there, I know it is difficut to find legit plumber reviews, I hope this will help. I called them with a leaking underground pipe. They reluctantly gave me a rough estimate of the cost ($700-$1000) and scheduled a repair for the next morning. The repairman came on time did excavation and pipe repair. Meanwhile his co-worker did a bunch of small fixes around the house. The final cost was within the estimate which is less than half of what Roto-Rooter has offered. This will be my go-to plumbing company now.