- Country: USA
- State: Washington
- City: Kennewick
- Address: 6508 W Deschutes Ave, Kennewick, WA 99336, USA
- Monday: 8:00 AM – 4:30 PM
- Tuesday: 8:00 AM – 4:30 PM
- Wednesday: 8:00 AM – 4:30 PM
- Thursday: 8:00 AM – 4:30 PM
- Friday: 8:00 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
1915 S Oak St, Kennewick, WA 99337, USA
11905 S Bermuda Rd, Kennewick, WA 99338, USA
8203 W Quinault Ave, Kennewick, WA 99336, USA
7139 W 3rd Pl, Kennewick, WA 99336, USA
- 2 reviews
Jon and Micah came to replace my water heater. They were both very kind, professional and worked hard to get the job done. My house is older so they had to do some modifications to my wall to fit the new one and my water heater just would not drain. I was very pleased with how they managed the job. They had to leave/return with a different size heater. They worked well into the evening to get the job done too. Very happy with this company.
As a trusted healthcare professional in my community I do not recommend Riggle Plumbing, Inc. I made a service call to a residential home, and I was told by the technician that he was unable to perform a test due to a crack in a pipe but to call as soon as that was fixed and he could complete the job. When I inquired about a cost for the service call THAT day, he said "I won't charge you for coming out since I only looked at it, but call us to reschedule". I left for work out of town and when I came back I had a bill pending so I went in to their office, asked if we could at least complete the service that I had requested the next time it would be due for servicing. They took a payment and set a "scheduled date". When I called to redeem my pre-paid service, they said I didn't have any credit to my account. This company basically went back on their word about not charging me for the service call (since he was unable to do anything) and charged me anyway. I think there is just more to a company than a transaction for financial gain, my rating is not based on a fee. I will not be referring any family, friends or colleagues to Riggle Plumbing.
I had my boyfriend install a new dishwasher at a rental property I own and it started leaking. So I decided to find a plumber and I picked Riggle Plumbing because it had good reviews. I needed to have an air gap or high loop installed so I figured they could handle that while they came to check out the leak. I called and made an appointment and the girl on the phone seemed nice and they got me in on the day I wanted. On the day of my appointment the technician Jon called me that morning and said he had a cancellation and he could be there early if I was available so I was happy about that. Jon showed up and he was not very nice he started looking at every thing and when he pulled the dishwasher out it disconnected from the power source because it had a short power cord. He found the leak and all he had to do was tighten something and the leak stopped. He was at my house for over an hour and he said he couldn’t help me because I needed an electrician to come out and fix the “electrical mess” that was behind the dishwasher and I could call him to come back after it’s fixed. He kept saying I don’t have this item to fix this or that item to fix that and he doesn’t know anything about electrical work, which I obviously knew because he works for a plumbing company. He said he would still have to charge me for labor, which I was fine with but he charged me $106 plus tax so he could basically tell me how to fix it and to tighten a bolt. I called my dad and all he had to do was get a longer extension cord and my dad had to twist a pipe a little bit to make the line into a high loop system. I was not happy with the service and very disappointed! I will never be working with this company again!
Best service ever!!! I’m so grateful for your quick response, helpful and friendly staff. Big shout out for John who serviced us today! Thank you! Riggles, you are blessed with a wonderful staff. The only plumbing company we will ever use!
Riggle Plumbing was fantastic. I called and they were at my home within the hour. The technician knew exactly how to fix the issue and was finished in 45 minutes. I will absolutely call them again!