- Country: USA
- State: Washington
- City: Bellevue
- Address: 13547 SE 27th Pl #4A, Bellevue, WA 98005, USA
- Monday: 7:00 AM – 4:00 PM
- Tuesday: 7:00 AM – 4:00 PM
- Wednesday: 7:00 AM – 4:00 PM
- Thursday: 7:00 AM – 4:00 PM
- Friday: 7:00 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
15712 NE 1st Pl, Bellevue, WA 98008, USA
- 3 reviews
13300 SE 30th St #209, Bellevue, WA 98005, USA
- 5 reviews
PO Box 6571, Bellevue, WA 98008, USA
330 112th Ave NE, Bellevue, WA 98004, USA
- 3 reviews
I had a plumbing emergency and had been pulled around 50 directions by a different company that then would not assist me. I called Rudy's, got through immediately, and got a next day appointment without any trouble. I got a reasonable price quote (clearly dependent on what was found on arrival), but an actual quote! (Not a oh, no, can't possibly give you any idea like I received elsewhere.) I got a call back in reasonable time for anything (no matter how crazy) I called about. I cannot say enough good things about this company.
Great service!! Kelsey was nice and pleasant when making an appointment and Stephen did a great job on installing our water heater.
Ryan and Ricky did everything possible to accommodate an urgent need to solve a problem before the pending delivery of a new appliance. I really appreciated that. I also showed them other plumbing needs I had , and was impressed by their ability to explain to me what the problem likely was and how they would solve it. I have confidence in them and their abilities and have scheduled another call for tomorrow to complete this work. Ryan said that the $65 fallout charge would cover the next call, so I did not have to pay that again. I recommend them without reservation.
Extremely unprofessional. Did not meet the scheduled appointment twice and did not even the courtesy to call and update as to why they couldn't come. Will not recommend them!
UPDATE: since the review the office called and apologized and sent a senior plumber over who fixed the issue within a week. I think the first one was a new guy and there was not clear communication from the office staff. Moving the reading to a 4 star since they did resolve this well. Ive had a plumber come out tell me there is a part that needs to get ordered in. They scheduled a time to come back and do the work and I waited 3 hours with no one coming. After calling the office they scheduled a different day. I once again took time off work to be here to wait for the plumber. No one showed again. I called the office and they said they can't come because the part still hasn't come. It's been 3 Weeks now. There is no communication to me on what is going on, and I've lost all faith that they're actually going to repair the broken shower. There is no initiative from them on telling me when they have the part, on rescheduling if they can't come out. I can't say I'd recommend their service.