Mr. Handyman serving Irvine

I found Mr. Handyman serving after some research online and I came out a very satisfied customer. I knew exactly what I wanted and estimator was very efficient in finding me what I was looking for. I was in and out of the store in less than a couple of hours. I can't remember the last time shopping was such a breeze. Prices are also incredible compared to other retailers. Great experience, friendly customer service and I would definitely recommend them to friends :)

Everything performed was completely professional. They confirmed the appointment which is always helpful. The Handyman, Oscar arrived on time. Clearly he has a gift for what he does. He put together furniture very quickly. He cleaned up. I am very satisfied and happy with this company. I will use their services again. Soon

I was DECEIVED. VERY disappointed. HUGE waste of $$$. STAY AWAY. Here is the story: I submitted the service request online to have someone install my new touchpad lock on the front door. In the request, I provided the specific brand and model number of the lock. One day later a lady called me to schedule the service time. On the phone, I intentionally asked if the service guy has installed the lock before. The lady said "of course", "all of our service people are experienced". I double checked and told her if she can see the info I entered in the service request. Still, she gave me a positive answer. On the day and time as scheduled, the service guy showed up. However, when looking at the touchpad lock I have, he said he has NEVER installed this kind of lock before. He looks legit and says he can get the job done, so I decided to take the chance, and then the nightmare began. Although he seems nice he just CAN'T get the job done like a professional handyman. I reminded him a couple of times because he was putting some parts upside down. He also dropped his tools or lock parts on the floor several times. He also tried to drill a new hole on the door to install the new handle but I again had to remind him that the length of the handle can be adjusted so there is no need to drill a new hole. He had to constantly look at the instruction. That being said, it took him TWO HOURS just to remove the old lock and install the new lock. The new touchpad lock still needs to be programmed, and clearly, he had no idea about how to do it. This place charges you by time ($100/HOURS) plus service fee. So every second the service guy trying to figure out how to do his job I was losing money for nothing. Not to mention the lady on the phone totally lied to me. I could avoid all this bs if she had told me the fact. This is a place with no honesty. Don’t go.

I appreciated that your company and it's work records are well known / affiliated with BBB and Angie's List (and several organizations). The manner in which your website assessed what we needed felt secure and professional. We appreciated the experience, knowledge & expertise of Michael Fleck, the technician who came to our home and handled our three "Handyman" fixes & repairs for us. It was an excellent idea to send your text message with his picture and background info to us prior to his arriving at our door, so that we knew he was from your service and not some inexperienced scammer. You appear to have several very experienced technicians to call up with each person's expertise matching the job/project that we would need help with. Definitely a "keeper" for future needs

I appreciate the full service aspect of this company, from start to finish, I felt every person I came in contact with, listened and responded to my requests and questions. The extent of the work was discussed as was the cost. I also liked that they sent me a photo and information about the handyman coming to work on my house. That really made me feel more comfortable. I was notified via text when Jose was on his way and he arrived on the agreed upon time. I had roof tiles repaired; the work was well done and the price was reasonable. I will definitely use Mr. Handyman Irvine again.