Brooks Plumbing Co.

I'm just curious what happened to the followup of the in home estimate like 10 days ago? You came to my home then I didn't hear back. A reply to the original appointment confirmation email bounced back as undeliverable. I guess I need to find another plumber? I'm not in a big hurry but at least communicate and get me an estimate going that's good for 30 days like you said when you left.

Estimate was better than expected. Scheduled work within a week. Job well done within estimated time and cost.

Brooks Plumbing has always been there for me. Terry, Paul and the gang are courteous, timely, responsive and try to find the best solution to a problem. I can heartily recommend them and have been doing business with them for over 10 years.

Guy shows up a week late for a quote and then the quote was four times more than three other companies! His truck was by far the nicest though. When I told the guy why I wasn't doing business with him he had the gall to defend himself instead of just saying he didn't want the work. Not professional at all, and kinda insulting like he is used to everyone knowing he is charging to much. I did not appreciate the sarcastic "Good Luck" comment when I let him know we would NOT do any business with him. [UPDATE] other company did job for $500 out the door and the quote from Brookes was $1800.

I had Brooks plumbing out for an estimate on some work I needed done. I called and set up the appointment, no problem. Day of the estimate, guy is a no show. We text back and forth, and he says he can come later in the week. When he finally does come I show him around the house and then offer to show him the crawlspace so he can look under the house, like the other 3 plumbers did in their estimate. He tells me it's $249 to look under the house, and that I already owe him $49 for the house call. I told him nobody ever mentioned any cost for the estimate. He said that we'd discussed it on the phone, but we hadn't, because I would never have had him out if it was going to cost me $49 just to discuss my problem. After that he was out of there, telling me, "Good luck with that," sarcastically as he left.