MasPro Service

Wonderful company. Best I’ve ever had the pleasure of working with.

I had my gas hot water heater literally catch fire and I ended up working with MasPro Service and Jerry Massey. He responded to an after hours text inquiry immediately, came out early the next morning, hooked me up with an unbelievably affordable electrician to run new wiring so I could convert to electric AND he finished the work two days earlier than originally quoted. He personified the motto of ‘under promise and over deliver.’ I even reached out to him weeks later because I was out of town when the electrician came and needed his info, he responded quickly and succinctly. I will go through Jerry for all my plumbing needs going forward. He is a personable and honest general contractor.

I called MasPro to ask for a quote on repairing/replacing a hot tub pump. Jerry came the next day and listened to the pump, told me what was most likely wrong and quoted a price to repair the pump. I also asked him about replacing an old water heater that was in a very confined closet. I accepted both quotes and he set an installation for the hot tub pump and the water heater for the following Tuesday (about 4 days). After removing the old water heater and before installing the new one, he checked the well pressure tank (in the same closet with the water heater) and found the bladder was broken so there was no pressure in the tank. That had to be replaced as well. Jerry said he could come back the next day with a pressure tank and complete the install, in the meantime he re-installed the hot tub pump. We were leaving for a short camping trip Tuesday afternoon, but agreed to leave a key for Jerry so he could complete the installation. Jerry texted us Wednesday afternoon saying the installation was finished. When we returned home Friday everything was nicely installed including rerouting the main water line from the well so that the shut off valve could be easily accessed. Jerry is very thorough and knowledgeable - he does very clean and professional work. I would highly recommend MasPro for any plumbing work especially the more challenging projects.

MasPro was very professional and did a great job replacing the heater in my spa on time with the right replacement part without extra costs and delivered exactly what they promised. They were courteous, on time, and I would recommend them for spa repair for sure.

Had a leak called at least 10 plumbers Jerry was the only one that answered his phone then he was able to send Chris out in 2 hours he did a fantastic job and was so professional and the price was great would highly recommend this business to all thank you so much!