
- Country: USA
- State: Washington
- City: University Place
- Address: 3036 68th Ave W, University Place, WA 98466, USA
- Store
- Monday: 7:00 AM – 4:30 PM
- Tuesday: 7:00 AM – 4:30 PM
- Wednesday: 7:00 AM – 4:30 PM
- Thursday: 7:00 AM – 4:30 PM
- Friday: 7:00 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
Andy at At Your Service Plumbing has been our plumber for several years. Both the company and Andy provide excellent service. We appreciate the care he takes not to damage our home in the process of repairs. He brings years of experience and training to address the challenges of our older home, and he provides preventative maintenance service and valuable advice. Every service and observation is carefully documented on record for the customer, and a quote for any proposed work is provided in writing before it is performed. This is one of the most professional home service companies we have encountered.
I have found the staff and plumbers to be very respectful, professional and genuinely empathetic to the customer's needs. Their name says it all. I go to them first and foremost and I have never been disappointed! At Your Service is innovative in their problem solving and they follow through with thoughtfulness when finished. I know of no better plumbers to trust in my home.
Wow, super impressed with At Your Service as a business. Right off the bat, I loved that someone always answered the phone when I called (either JR, the owner, or Brittney), and then very consistently communicated from then on out, going above and beyond to answer questions, and follow through with whatever they said they would do. Their process requires a lot of back-and-forth on the front end, but by the time they start the work, you know exactly what you’re signing up for, which was a huge reason we chose them — no surprises!! They charge for a proposal (rather than a bid), which does make you feel inclined to go with them after that investment, but they do apply that fee to the service. The amount proposed is the EXACT amount the job will cost you, as opposed to many other contractors who will bid low, but then back you into a corner with other “unforeseen” charges in order to finish the job. Dan did our plumbing work for our bathroom remodel. He was friendly, communicative, honest, knowledgeable, confident, tidy, thorough, and as a bonus was also super enthusiastic about our remodel ideas and made us feel like we were a team approaching the project. He was very proud of his work, too, and rightly so. He even gave us a bunch of info and tips for the part of the work we were going to complete (after plumbing). Work completed: Bathtub drain and pipes capped off on one side of the bathroom, and installation of new drain and pipes for bathtub on other side of the bathroom, plumbing added for second sink (to go from single to double vanity), hot water heater plumbing removed from bathroom and installed in garage. We highly recommend them. They’ll tell you they’re not the cheapest around, but they have a great reputation in this community, are very enjoyable to work with, and are worth the peace of mind!!
Cyrus is very professional, helpful, knowledgeable and expedient. He explained the problem and repaired it perfectly. We appreciate his service and have always had a very good experience with At Your Service Plumbing and highly recommend them. Thank you.
Andy and Brett were great! Very professional and taught us alot about our house and plumbing. I will recommend them to all. Thanks