Home Services at The Home Depot

If I could give a negative star, I would. Ordered a storm door in Feb 2017 and needless to say they finally finished the installation in July 2017! After taking off work 12 times to have someone come out measure, fit , remeasure, refit, fix, etc... they finally got the door installed properly. It was the worst experience I have ever had and can say I will never shop at Home Depot again. Their subcontractors are 100% unrealible, the staff at Home Depot were very nice but only lipped service you and had no control over the subcontractors. The whole job was a complete mess and wish I just hired someone to come install the door. I would think real hard before hiring Home Depot to come install any door!

Ordered custom windows from this store and been told it is going to be 10 days. 3 weeks later called to check on status. They told me that track arriving next day and they will call me in day or so. Called them 3 days later and they told me to stop by next day and pick them up. I did and have been told that truck is not arriving till next week and they have no clue who said that windows are there already. Two weeks later finally they showed up. It took them 1.5 month instead of 10 days as they told me at time of ordering. What upset me the most is that they lied to me at least 2 times to keep me calm. Suggestion: order your windows somewhere else. Usually it takes no more than 2 weeks!

They gave me a quote over the phone for blinds then when I called back they gave me a different quote that had the price at $1,100 more and told me that's just how it is. Told me if I didn't have something in writing they were uninterested in discussing the original quote any further. Manager was condescending when I tried to explain to him that a quote is a quote and that it shouldn't be bouncing around. Manager didn't care and even accused me of asking for either the product or the install free (as in I was trying to scam HIM) when all I was trying to do is get my original quote honored and blinds insralled. Horrible service. Won't be going back and recommend you don't either except for maybe small fixed price items.

Great place for getting virtually anything you need for the house.