Norfolk Air Heating, Cooling, Plumbing & Electrical

The Norfolk Air crew of Brandon, Drew, and Collin worked at our home yesterday. They installed a replacement A/C unit that had failed, leaving our second floor hot and steamy for several days. We contracted with them on Wednesday, and on Friday there were here, bright and early. They worked steadily, efficiently, carefully and cleanly through the day, completing the job by the end of the afternoon. We were very impressed with their professionalism in every aspect of the job. If we have any future needs for A/C or heating work, we will absolutely return to Norfolk Air--no question about it!

I contacted Norfolk Air to have them look at why I had standing water in my utility room after the washing machine was used. Lady on phone was great and a technician was set to come out later that afternoon. Marvin showed up and was a totally professional rep. He found the main drain pipe had rusted through and we scheduled the repair to be completed first thing the following morning (my request). Marvin and Dennis showed up and repaired the pipe with no issues. The thing that was more impressive than the quality of work was the mentorship that Dennis showed to Marvin during the work process. It's rare to see such a quality in today's work force. Nice job. UPDATE - My old house had another plumbing issue this morning, under the kitchen sink. Quick response from the entire team had me back in business in no time. Travis was an exceptional technician and a wonderful person.

We had our system put in by Norfolk Air 7 years ago and they have been great! Emanuel just left after performing a yearly maintenance check on the system. He was prompt, neat and efficient! Will definitely continue to use Norfolk Heating and Air.

Norfolk Air is one of the greatest local businesses. Every time I call they are prompt to send a Tech or schedule an appointment. They are always polite and always let me know that they are on their way. They always clean up and put things back in order when the job is done.The techs explain what they did and help me understand how to keep my system working at its best. Thank you for all you guys do to help keep us warm in winter and cool in the summer.

This was the third company I called. (The first one I called never replied my calls although I kept leaving messages for a week; the second company put me on a waiting list but they said that could mean 2 weeks.) They were very quick to respond, repaired it in minutes and the cost was agreeable. Thank you so much!