All About Plumbing Service and Repair llc

5 reviews
  • Country: USA
  • State: Virginia
  • City: Highland Springs
  • Address: 40 Brick Dr, Highland Springs, VA 23075, USA
  • Store
Phone number
Working hours
  • Monday: 8:00 AM – 5:00 PM
  • Tuesday: 8:00 AM – 5:00 PM
  • Wednesday: 8:00 AM – 5:00 PM
  • Thursday: 8:00 AM – 5:00 PM
  • Friday: 8:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed
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5 Review(s)
lcqcrew
02.08.2019

They came out quickly, with little notice. Assessed the repairs, and got us up and going. Very polite and friendly.

N Pak
30.07.2019

Great service. I would highly recommend all about plumbing

Azizul Islam
06.03.2019

3/6/2019 Thank you (owner) for your quick respond! As a customer, I value your time. I was given 5 hour window which was 8 am to 1 pm. I was not contacted until 2:24 pm. This is way beyond of any given window time. I hope you also agree with me that my time is also valuable. When I received the first call, I mentioned that it would take 20 minutes for me to reach my home. When I was contacted second time, I was about 5 minutes away from my home that I clearly told him. This is not simply true that he waited 15 minutes after second call. My office is only about 10 miles and never take more than 20 minutes during this time of the week. I humbly request you that please check how many times I tried to reach your office so that I know my service status after 1 pm. No one in your office responded to my calls. After 2 pm, I simply thought you just did not show up. I was surprised after receiving first call at 2:24 pm. I did not make any delay on my way to my home rather tried to reach as soon as possible. Dear owner, please try to understand what happened with me was very unfair. I am sure you want to provide good customer service but this type customer service I as a customer never expect. My home warranty company authorized them for plumbing issue at my home. It was extremely difficult to get appointment and only day they give me Tuesday with 8 am to 1 pm window. They did not show up. I tried to reach them on the day of appointment at least 15 times. There was no one at the customer service to answer. Received a call at 2:24 pm. I answered the call and told them that I will be at my house in 20 minutes from my work place. Received another call 15 minutes later and I told them that I am 5 minutes away but received a text message in few seconds saying that he had to leave. I requested him to return by sending messages that I am at the property but he did not and never responded to my messages and calls. I had to make trip from my work place to my house and back to my work place for nothing. I have never experienced this kind of extremely poor service. Very disappointed!

Brandon Johnson
09.11.2018

The technicians showed up promptly and were very easy to deal with, always friendly and professional. They completed the job quickly and precisely with no issues. We would definitely recommend James and the crew.

Bridget Davis
07.11.2018

I called All About Plumbing to fix some issues that I had going on at my house. They were prompt, fast and professional. They even locked my house up when they were done! PLUMBERS FOR LIFE!

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