- Country: USA
- State: Virginia
- City: Richmond
- Address: 1407 Cummings Dr, Richmond, VA 23220, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Had Michael and Son's come do my maintenance appoint of the year on 8/20/19. Jacob was my technician and he was great! He was on time, explained what he was doing and then went over the maintenance check sheet and explained why certain thing were marked as "red"..also presented different gadgets and equipment they had available and gave the pluses on each. I've always had a great experience with Michael & Sons and would def recommend.
Eddie was very helpful and detailed. He walked me through everything to make sure I understood what was going on and what needed to be fixed. As well as things I could do going forward to help in the future. Will definitely use this company again when needed.
I would refer Matthew to my best friend! He is technical, professional, personable, and extremely educated on his field of expertise. I am so excited that I now have an ozone unit and the air that I am breathing is clean. As a Registered Nurse, I value knowing the air in my home is bringing in the good and taking away the bad. I am grateful to Matthew for taking the time to patiently explain every detail. Thank you Michael & Son Services. You made my day!
Air-conditioning unit completely stopped working over the weekend. I was able to schedule a priority spot with Michael & Son for today. David arrived shortly after 1 p.m. and it was a quick fix (thankfully). He was very thorough in his explanations of various scenarios so I would be prepared if he found any major issues. This was my first time with Michael & Son. I definitely recommend them to anyone in their service area.
I have had an issue with the motor on my AC which has left the system out of operation for the past few days of the week end. Eddie came out on Saturday and ordered the motor...he has just finished installing the motor this afternoon. I appreciate his patience with me as he did his work...the August heat is not pleasant for an older woman!!!! Eddie deserves a '5 Star' commendation for his patience as he did his work this afternoon. My thanks to Eddie and to all at Michael and Sons!!!!!
