Roman's Plumbing

5 reviews
  • Country: USA
  • State: California
  • City: Petaluma
  • Address: 1707 Capella Ct, Petaluma, CA 94954, USA
  • Store
Phone number
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5 Review(s)
Jake Juarez
14.10.2016

Our experience with Romans was outstanding! Everyone we interacted with was extremely professional courteous and friendly. We will definitely use them again!

Christina Sullivan
28.11.2016

Roman's Plumbing is my go-to plumber for all things plumbing! In addition to very high quality work and very knowledgeable and respectful staff, what sets Roman's Plumbing apart is their honest communication and integrity. Whenever I've scheduled an estimate or requested an assessment of a plumbing issue, I've ALWAYS felt like I've been given an honest answer of what needs to be done. They show up on time. And when the work is done, I always feel confident that it was done correctly and as expected. Everyone values a job well-done! I admit, I'm a self-proclaimed skeptic and always have a little bit of reservation about taking at face value the information I have been given by some so-called "professionals". This has never been the case with Roman's Plumbing. Regardless of whether I'm talking to the office staff, his plumbers, or Roman himself, I've never felt like I was being upsold on a product or service. Everything is always explained in a professional way that makes sense and validates why the suggested repair or service is being recommended. I very much appreciate a business that demonstrates excellent customer service as part of the quality of their work.

Patrick Koohafkan
07.02.2013

If you want a job done quickly, flawlessly and at a lower cost than most plumbers would charge, go with Roman's. If you have a plumbing issue, they're likely to know what the problem is after a five-minute conversation, but they'll use professional equipment to diagnose the issue for certain. Perhaps what's best about them is they really lay out all of your options and give a cost-benefit analysis of each. They really go out of their way to save you money. As an added benefit, they've got a great sense of humor and are a lot of fun to talk to.

Ro Bel
09.06.2016

We used services from Roman's Plumbing and the people there both on the phone and the staff that came out to service us were professional, friendly, caring and prompt. The problems were all resolved and I would recommend their services to everyone. Thank you so much.

James J. O'Hara
01.04.2015

I found Roman's plumbing after a search on the Internet about a year ago and was struck by the unanimously glowing reviews of this business. Since I do most of the repair work on my house myself, however, I had no need of their services until my water heater died, and I called them right away. They went out of their way to help me even though they were swamped with work and, in an effort to see that I was served immediately, referred me to another plumber (Elite Plumbing) to do the work. Elite did the job but was NOT responsive to service calls, and we went without hot water for a long time. Finally, rather than trying to get Elite back to fix the problem once again, I called Roman's (which I should have originally done) and got the man himself (Roman) the same day. He solved the problem inside of an hour and even gave me some advice on a small project I was doing myself. I will go to NO other plumber after this, not even (i.e. especially not) Elite Plumbing, since I value service after installation and responsiveness to call-backs even more highly, in some ways, than the quality of the initial installation. As I said above, my only regret is that I didn't insist on Roman's doing the job in the first place, but since I already trusted them on the phone, I figured that their referral would be as good as they are. (They have since confirmed with me that they no longer recommend Elite.)

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