Service Works, LLC

We recently had our heating system serviced by Service works. We requested a complete maintenance package offered as "the works" for about $400. We were led to believe the technician would open up the heating system for cleaning, as well as check and maintain the heating components. Additionally, the technician agreed to clean and maintain the heating baseboards in the house, as well as diagnose why one room did not heat up adequately. The cleaning consisted of a quick vacuum of the outside of the heating system, a system flush (you open up a tap and the water runs out), and no baseboard maintenance. There was no change to our system (how it operates, cleanliness etc) after he left. Essentially, we paid $400 for a poor cleaning job. Would not recommend or use again.

Service Works LLC are awesome. Less than 1/2 hour after confirming my order and on the same day, their technicians Patrick and Santos were at my residence with the required replacement water heater. The hard physical work in the confined area of my basement equipment room was done expertly and efficiently by Patrick and Santos. From around 10am until now at 2:30, just 4 1/2 hours total, I have a new 75 gallon water heater connected and fully operational, no mess, no fuss, no hassle. Now that's what I call service! My wife will be pretty happy that there was no inconvenience and that she doesn't have to take a cold shower. Now I'm going to enjoy a warm shower courtesy of the new water heater installed by Service Works LLC!

I called Service Works after my 81 year old widowed mother received a $4000 estimate to repair her 8 year old furnace from another vendor - and had already written them a check. The estimate sounded off to me so I called Service Works for a second opinion. Service Works had a technician over to her home in less than an hour and all that was needed were a couple of leads - a $400 repair. I am grateful for their fast response and honesty.

Just had my water heater installed by Service Works. Very prompt, next day service. Price was quoted and delivered too. Very competitive price, better than all the big guys! No pressure about trying to up-sell! Installers showed up on the time and completed job within 2 and 1/2 hours. Highly recommend this company! Thanks for the good work!

I knew when I purchased my home 1.5 yrs ago that the water heater may be older than the 7 years the owner claimed. Usually it's on the tank but inspector couldn't find it so I just made a mental note that it has likely passed it's lifespan. I noticed a leak from the upper element last night so I called Service Works today at noon, they gave me a window of 12-3pm and Brian showed up at 12:30. He first looked up it's age (14yrs. old), he layed out several options w/o pressure, and I decided to just replace it ASAP. Within 4 hours my new water heater was in and the old one gone, I wish I could remember the name of the other gentleman who came to help him, however both were knowledgeable, professional, and respectful. I was initially set on getting a tankless water heater and they were more than willing to install it, however after learning the pro's/cons with an electric tankless I opted for the traditional tank, if I had a gas water heater it would have been a lot more beneficial saving space & energy, but the later is not so with electric and installation would have involved a lot more than with gas (including upgrading circuit breakers) only to assure a higher electric bill. I appreciated his honesty as they could have made much more $$ by simply installing the tankless. I also received a very much appreciated military discount. I will definitely recommend Service Works to friends and family and use them in the future to maintain my plumbing and hvac.