- Country: USA
- State: Virginia
- City: Burke
- Address: 5799 Burke Centre Pkwy L, Burke, VA 22015, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Had DM Select for plumbing work. Was very pleased with the quality service Jeff provided. His work is meticulous. And he’s darned nice. Already have had two friends go to Jeff for work, and they were completely happy with the result. Among us, we’ve had faucets, showers, water heaters, pipes, and vanity cabinet replacements done. Highly recommend.
DM select services replaced two 20-year-old AC/Furnace units for me recently. They had done a terrific job! The sales manager Mr. Harry with 40-year service experience did a thorough review of my aging systems. His recommendation and quote were professional and competitive. A crew of 5 technicians (Kyle, Larry, Bean, Alan, and Peter) came to my house at 7:45 am driving four fully-loaded service trucks.They worked diligently and continuously until the installation was completed at 1:45 pm. Their work was meticulous and well coordinated. I was impressed by their dedicated and skillful workmanship. Especially they cleaned up the attic and basement after the job was done! Now my family and I can enjoy the cool air in the hot summer days with comfort and satisfaction. I highly recommend DM select services based on their superlative and trustful work!
The technician (Patrick M.) was extremely professional and highly skilled in resolving the problem with my AC unit not cooling. He charged our AC unit adding refrigerant and sealant. Though I am satisfied with the work performed, I unfortunately found DM Select's pricing to be rather inflated. The cost for STOP LEAK SEALANT KIT, essentially a direct Inject refrigerant leak sealer that's added during the charging process, is seriously inflated. Add to it the cost for refrigerant and labor, your looking at a hefty bill. Regardless, I not one to quibble with a technician over the company’s set prices. I had full understanding of the options that were presented. As a consumer, you have two choices pay the price or pay the diagnostic fee and send them on their way. Having experienced a week of high temperatures with no AC I paid the price. In the end, I received great service, but at inflated cost.
We have used DM Select on numerous occasions since we moved into our house last year and they've always been very helpful. Attended at short notice, turned up on time and given us fantastic service, maintenance and advice. Would easily recommend!
Andrew immediately responded to my call to save the day and fix my clogged AC unit. He went above and beyond to not only solve the issue, but correct the initial problem to minimize the likelihood of it occurring again. Additionally, he is very personable and I was comfortable inviting him into my home. Thank you!