AAA HVAC Services

I watched one of the drivers of this company drive down the Dulles toll road for about 10 miles on the phone in the left lane doing 70mph..... that's the posted speed limit..... in the left lane......ON THE PHONE.... I have video of it and I contacted the company and nobody bothered to call me back so I posted the video on google. check it out if you dont believe me. video courtesy of my passenger.

We were pleased with service provided by AAA HVAC throughout the process from quoting to installation. Alex was very professional and was always available to answer questions. He reviewed the line items listed in the quote providing mechanical details. The crew that came home for installation were friendly. They finished the work efficiently and in timely manner. We highly recommend this company and will be working with them in future to replace our second unit.

Had quite an emergency in mid July when a/c stopped cooling during the extensive heat wave. Called AAA on 7-15 and Alex called back quickly. He stopped over that same day and he examined my system. He suggested a Carrier product and since my system was over 16 years old; I decided to invest in a furnace and a/c. Alex promised me that his team could have it installed by Friday if that same week. As promised, his team showed up Friday afternoon and installed the whole system. That team was led by Immar who was professional and efficient. They cleaned up after themselves and provided the family with a great a/c system. Alex followed up the next day to program the thermostat to my cell phone. He has an impressive staff that represents the company well. Just a side note! My sons a/c quit on him a week later. We didn’t hesitate but called AAA HBAC Services and had them install a new a/c at his condo on the 26th. Alex is a great guy and it shows with his team. We are thrilled with their work!

AAA came out and replaced my water heater on short notice when it died on me. Sean was very patient in going over various new models with me, which I greatly appreciated - it seems like most water heater model reviews are either five stars or one star, which may make sense from a human behavior point of view (people are more likely to write a review of something if their experience is great or terrible) but makes it tough to sort out the water heaters you don't want unless the one-star reviews dominate. I was trying to find that perfect balance of energy efficiency, recharge time, capacity, reliability, and price while getting a tank that conformed to my current ventilation setup. (Sure, you can get any model you want - the question is how much you're willing to pay to modify your ventilation setup, and Sean was quite upfront about the amount of work and the cost to change setups.) For my needs I ended up selecting a model not in AAA's standard inventory. Sean was very helpful in reviewing the specifications and setting my mind at ease that I was not about to waste $2,000+. I waited to post my review for several weeks because I wanted to be able to write about my experience after having my new water heater for a while. The exact model is irrelevant, what I can tell you is that Sean did not steer me wrong. My new water heater is working just fine. What I can also say about my experience with Sean and his team is they did more than just install my water heater. When they looked at the feed pipes in my utility room they noticed that whoever installed my old water heater did not do it properly and had bent/twisted the copper slightly - enough to put undue stress on the interface/mounting point/whatever where the pipes connect with the tank. They swapped out the damaged portion and just moved my new tank a few inches so the problem would not be repeated. Then, they tested my new tank setup before leaving, noticed a leak in the new pipe joint, and made sure it was fixed before departing. What can I say, other than I appreciate professionalism and quality work when I see it.

Sean and Alexander were super helpful and knowledgeable. They explained everything in detail, gave me maintenance suggestions, and fixed my AC unit super quickly, which was much appreciated when facing another night of no air conditioning. I'll definitely use them again and would recommend them for thorough and speedy service!