SJ & Sons Contracting

I purchased an Insinkerator Evolution Essential XTR garbage disposal from Amazon for $299 and purchased the installation for $110. When the service provider from SJ & Sons arrived, he recommended I return the item claiming a cost savings with a better unit for $400 including installation. In addition, he informed me that when I order from Amazon, I would not get adequate warranty service but I would with his product purchased from Ferguson. Consequently, we rescheduled to have him return with the new unit. Upon his return, he informed me he was installing a commercial use product with a 15 year warranty. Upon completion and time for payment, he asked what he had quoted me and I stated $400. He replied, “oh that’s below my book but OK”. To be fair, I said I didn’t mind paying a little more if I got a superior product and we agreed on $435. The next day I decided to research the Insinkerator Badger 900 that he installed. I discovered it was not a superior product, not commercial grade, didn’t have a 15 year warranty and the average cost is $160 (based on 9 listed prices found on the internet). I then called Ferguson only to learn they do not sell this unit and informed me it was a Lowes/Home Depot product. In addition, Ferguson stated they are not aware of ANY garbage disposals that provide a 15 year warranty. I called SJ & Sons to relay my concerns and was told that I received a good product. I asked for justification for paying him $335 for a product that sold for $160 to which the reply was they do not give out company information. Their justification for this issue then turned into “I was paying for their service”. This company charges $100/hour and they were at my house for 1 hour and was paid $110. He then tried to tell me he was at my house for 2 hours, stating he did not leave until 7:00pm, however, I received an email with receipt for payment that was sent at 5:56pm. Yet another fabrication. I stated I would put my concerns out for the public to see so they could understand their deceptive practices and I was told “there is a nice little law I can utilize called slander. “ Bottom line: Paid: $435 Product cost: $160 1 hour of labor: $100 Overcharge: $175

Family owned takes time with the client

We had an after hours emergency and called them purely because their name popped up first on google. Thankfully we got very lucky as they were incredibly professional, reasonably priced and took care of everything in one day. I wouldn't call anyone else!