
- Country: USA
- State: California
- City: Fresno
- Address: 3036 E Malaga Ave, Fresno, CA 93725, USA
- Store
- Monday: 8:00 AM – 3:00 PM
- Tuesday: 8:00 AM – 3:00 PM
- Wednesday: 8:00 AM – 3:00 PM
- Thursday: 8:00 AM – 3:00 PM
- Friday: 8:00 AM – 3:00 PM
- Saturday: Closed
- Sunday: Closed
Worked here with no experience and they just throw you in a route with one week to try to learn. Most people who work here dont know what they are doing. They blame you when you make mistakes even though they hardly teach you anything and send you out by yourself, which then makes customers angry at you and the office blames you. I had to learn how to do the job by doing my own research on the internet on my own time.
Although nice people they truly do not have their act together at Fresno Pool Chlor! DO NOT waist your time and money with this company. We went an entire summer paying this company while looking at a pool green enough I couldn't see the shallow end...We had NUMEROUS "technicians" (I use that term very lightly) come out look at the pool and yet they all had the same answer...they broke a brand new seal on a brand new pump(they fixed it after trying to convince me the pump was bad (it was 30 days old at the time). They stripped the retainer nut on my pool filter and continiually told me to add my own chemicals on top of what I was paying them for( way to much...there are better lower priced pool companies out there). Call the office and they dont know what's going on in the field...call the filed techs and they tell you they will call when they get back to the office...this is obviously a small new company that has a lot to figure out and in the mean time you will have a green pond in your backyard. DON'T waist your hard earned money or more importantly your time with Fresno Pool Chlor...Our family will never get last year back and the time we missed swimming in our NOW (that Pool Chlor quit on is right before summer) beautiful pool.
I have had them for my rental property and my pool turned green my renters said they never even came and never signed the card that they keep outside to show they showed up ,on top of that they were rude on the phone ! we pay 110 a month for full service and we have a green pool what a joke!
Another zero rating. We have had algae for three months following 2 years of service. Our concerns were voice with no active response. We cancelled the service and fixed the problem. Don’t look for service here.
Started with Pool Chlor when we bought a house with a pool they had already been servicing. Their first visit they explained different pool care details, made suggestions and helped me understand how to safely handle the equipment, no charge. When I needed to do maintenance on my filter I had them do it but I wanted to observe so I could learn. The technician was more than willing to answer all my questions, explain what he was doing and give me great info for next time. He helped me realize I didn't need to replace my vacuum, just a few parts that he had right on his truck. They visit twice a month and even if I have to call the office I get great service and help. I trust them entirely, they call before coming if I ask and they always make sure the gates are closed in my yard to ensure our home is secure. Glad we got connected with them.