- Country: USA
- State: Virginia
- City: Manassas
- Address: 7801 Wellingford Dr, Manassas, VA 20109, USA
- Store
Steer clear of any and all Quarles Energy Services - whether out of Manassas or any other depot. Like the other reviews, I prepaid for my heating oil delivery, was told it would be delivered on Thursday or Friday. For the last three deliveries, I requested 24 hour notice because I a) have a gated property and b) work M-F and am not normally around to let them in. First time, no call. Luckily, my parents were visiting and there to let them in. Second delivery, a very grumpy call at 8 pm to inform me that the delivery would be on Saturday. What they didn't say is that it would be a 6:30 am. Now this last and third delivery, no call. I call to find out if I will be getting a delivery and they inform that yes, indeed, it would be today, Saturday. Time, I ask, because believe it or not Quarles, I have a life and plans. Can't give you a time - we don't know what the driver is doing. Bull cucky, I say. Cancel my order then. AT which point they get all the more huffy like it's my fault for daring to ask them to provide proper customer service. There are plenty of other heating oil providers out there. I've given Quarles 3 chances to provide heating oil in a timely fashion and with appropriate notice. They failed each time. I will be switching. Bottom line, AVOID Quarles!