- Country: USA
- State: Virginia
- City: Manassas
- Address: 9040 Mike Garcia Dr, Manassas, VA 20109, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
I needed servicing on my mini split units. I called and had a lovely conversation with the rep. He scheduled my service for the day I wanted - it was very easy. I was notified by txt the night before with a 3 hr window. I was called 30 minutes before the service technician, Brian, showed up. He was very nice, explaining how things worked and what he was doing. Gave me some tips on how best to care for my units, completed the service, and left. Brian was very personable, we could have talked all evening! I was very pleased with the entire experience with Furr.
Mike Duncan was the Technician that performed the repairs required. He arrived at the time promised, was very nice and completed the repairs needed. I was able to save some money by signing up for an annual contract that was reasonably priced. I like that they do plumbing and heating/AC and electrical. I feel like I will get my money's worth from the contract. Thanks!
An outstanding and outgoing technician. Know what he is talking about and can explain it in a language that you will understand. Takes his time to look at the situation from varies angles, to give you more than 1 choice and options. A great person to talk to and trust and feel confidence in his recommendation or suggestion. God bless you Richard, keep doing what you are doing, being a blessing.
Our representative, Christopher was super helpful in answering our questions and meeting our needs in terms of the specifications we needed. He was professional and just pleasant. We had a superb experience and thought the service was great. We would highly recommend him and the company! We are getting our AC unit, water heater and furnace installed on Monday. Thanks for all your assistance!
Excellent service! Showed up time, which I appreciate a lot. The tech was very professional and clearly explained my options and delivered the best solution for the cost. Will definitely be using them in the future.