Fresno Plumbing & Heating Inc

The reception lady is really rude. I’ve been using them for almost two years now. I remembered them to be great last year. I had a really good impression. This year, I called twice. Did use them in April although the lady was rude. The plumber was professional and sounded knowledgeable. In June, the drain was clogged again even after we went ahead and sneaked with the camera. Called again, the lady sounded really rude. It’s sounded like she didn’t want the business so I switched to Mr. Rooter. I asked if she could call the tenant, she said she did and the tenant did not respond. She said they are not going to chase him down for business. Sure I didn’t ask her to. It’d be nice to follow up, just so I know. Just many little things. Short and impatient tone. Not easy to work with. I’d suggest the business should look for another receptionist if they don’t want to continue to lose long term customers.

I've never been more at ease in such a crisis. The staff went over a beyond. My home is older and the pipes are a headache. From the moment I called the office I was so impressed. They are fast, efficient, caring, and all beyond knowledgeable. I highly recommend calling them for all your heating and plumbing needs.

Fresno Plumbing is our go to for any of our plumbing needs for the office. Any time we have a problem we contact them and they are always quick to help. If they don't have any availability for the day we are usually the first ones the next day. Any time I call I usually speak to Emeteria and she is always helpful and tries to access the situation, however, everyone that has answered the phone has been nice. All the plumbers we have had in our office have been professional and worked quick and efficiently. Anytime someone asks for a recommendation on a good plumber my first suggestion is always Fresno Plumbing. Thank you Fresno Plumbing for all the hard work and dedication and going above and beyond for our company.

When I contacted their office on December 11, 2018 to advise they had damaged my property I was told Jason Poole would handle it. I have called for over 6 months, left messages and emails and never received any response. Last time I called the receptionist told me to file a claim with my insurance because Mr. Poole is really busy. So my insurance rates would go up because this "reputable company " doesn't take care of their mistake?

I had a leak in the pipes coming from the water meter at the sidewalk towards my property. I was referred to Fresno Plumbing by a sprinkler repairman who said they were one of the only few companies he could definitively give a good recommendation for. Bill was our service guy and he did a great job. Price was fair and about what we had expected for the job. Bill did a careful job digging out the pipes without destroying our lawn and flower beds. He explained things to me throughout the day and was done in about a half day, replacing the corroded pipes with PVC. He cleaned the whole area up well and reassembled the landscaping. I would highly recommend their services for such a job. Sure beats digging yourself up to your chest and tearing apart your own yard without knowing what you are doing.