Kesterson Plumbing & Heating Inc

Kesterson is a great company. They have done reliable work on two homes for me over the years. Easy to work with and schedule, and their guys are professional, courteous, and relatively prompt. Mostly recently, I had a job required them to come out multiple times due to delays in receiving parts (on my end) and they did not charge me for the extra visits. They've also given me solid advice on how to proceed with various issues like whether to repair or get a new unit. They have my highest recommendation.

I had a water line leak and Kesterson came out within 15 minutes to meet with me and the water company. Polite, knowledgeable and extremely helpful with water company. Thank you, Steve.

I have lived in Alexandria for over 25 years and have been a customer of Kesterson's throughout the years. Recently, they installed a hot water heater in my home that was significantly dented. I called them immediately to express concern and six weeks (and over ten phone calls) later, I have yet to hear back from the owner, as requested. I have spoken with the manager several times, and he has handled this situation very poorly. The best thing about Kesterson Plumbing that I can report is the wonderful woman named Blair Armstrong who answers the phone. She is kind and professional and has been the only person at Kesterson Plumbing to be responsive. I hope they know what a great employee they have and are rewarding her for her excellent service.

i've used Kesterson for almost 20 years. Some of their guys are not too sharp others are OK. They are decent and reputable

EXCELLENT EXPERIENCE! Do yourself a favor and call this plumber when you need one. Our situation: A pipe burst in our house, I called three plumbers that were quoting "emergency" premiums, even though I explained I didn't need someone out ASAP and the water was off, so it wasn't an emergency. I called Kesterson Plumbing and they told me someone would be out in the afternoon or evening, depending on other projects---Dan arrives early ( before noon) and immediately tackles our problem. He attempts the most cost effective, least damaging route to get to the pipe and leaves our house spotless. He explains the whole process to me at the end and goes through everything he did, also mentioning some preventative measures we can take to protect against this happening again. Dan is obviously a master tradesman and a complete professional. The total bill was less than the other plumbers were charging for their "emergency" fee. Bottom line: Master tradesman and fair prices, something that is hard to find. Thanks Dan and you will continue to have our business Kesterson Plumbing!