Reese Plumbing Heating & A/C Inc

I used them for plumbing and my air conditioner issues for a couple of years without any problems. Every 3 months they came out to clear my pipes due to water backing up on my kitchen floor when I use my washing machine. The last time they came out the guy didn't know what to do. I had to tell him what to do. He went on my roof to clear out my pipes but he was unable to fix the problem. He suggested that they might have to dig up the kitchen floor to replace the pipes because they were clogged up with the roots from the trees. We starting going to the laundry mat to wash our clothes for months trying to decide what to do next. I finally decided to call another plumber to get a second opinion and to my surprise they were able to clear my pipes. They did not find any tree roots in my pipes. I haven't had anymore problems with my pipes since. I called Reese Plumbing to explain all the trouble we went through because of the guy they sent out but the lady I spoke to didn't show any concern at all. I will never use Reese's Plumbing again

Had them cancel an appointment on us twice. A/C went out, filed claim with warranty. They said this was the company that was going to be dealing with us and handling our ticket. Filed claim on a Thursday, earliest they could come was that Monday. That was fine and we understood. We talk with 2 different representatives and confirmed appointment. Its monday at noon comes by and we haven't heard anything. We call and they said we canceled out appointment. Which we didn't, why would we cancel our own appointment when we've been without A/C in the middle of August going on 5 days now. They said they would come out Wednesday. It's 2pm and we haven't heard anything. We call them and they simply said they wont be able to make it out so we took you off the schedule. This company doesn't even have the decency to call their customers. Wouldn't recommend them, terrible customer service.

Not dependable at all. A/C issues, four weeks ago and after 1 visit narrowed down problem. Supposed to return, after 2 weeks and 4 phone calls still no response. I called again today and Cindy told me I was welcome to find someone else if I wished to!!. Customer service is a big zero and not deserving of anyone’s business. Called another company, Brad LaSalle of AC Tech services responded within 2 hours, confirmed problem and will have a/c in the morning. That’s a respectable way to conduct a business and I highly recommend him

Reese came to replace the faucet, check the clogged toilette bowl, and fix the leakage in the faucet outside on the patio wall. He seemed very knowledgeable and he was efficient with his work. He fixed the issues one by one fairly quickly. Transparent with the quote, with very clear explanation, I felt that issues are well taken care of. They have good communication too, called me the day before the appointment. Overall, very much satisfied. Will definitely call the Reese Plumbing Heating & A/C Inc again in case of issues.

I developed a water leak and had a flooded basement. Reese and Cindy came out right away and made the fix very quickly, cleaned out a main drain clog and I was back in business. Great service, great price! I absolutely won't call anyone else!