
- Country: USA
- State: Texas
- City: Sachse
- Address: 6902 Abilene Dr, Sachse, TX 75048, USA
- Store
Its Annie and I am not a paid spokes person but a very satisfied customer of Gem. They have worked for us for years. They are reasonably priced, and always arrive on time and prepared. They are trustworthy and really nice people and I have recommended them many times. They have solved all of our plumbing needs in our home for many years.
GEM Plumbing Company in Allen, certainly has the best plumber in this area. Stan is extremely professional and detailed in his work. I have recommended him to all our friends, and they are impressed. He has worked on our toilets, faucets and hot water heater. The hot water heater was an enormous job and this was completed in a timely manner. Every experience we have had with GEM Plumbing was completed with exceptional results. His customer service is the best!
My wife and I have used Stan on numerous occasions. He and his team have always been great. One time I put in my plumbing in my shower, a few years latter my solder work let go, and the wall flooded. He and his crew rescued me on that job. We have a slab house build in 1988, twice piping below the slab broke and he had a crew tunnel under the house on one occasion to fix the repair. We tore out our master bath, Stan and his crew put in our new garden tub and new drain line and shower pan. Top notch work and you never have to worry about his work. Back in 2004 we put in a new 4 ton A/C in the attic. The drain line that takes the condensate down the shower wall and into the P-trap of the tub drain...the PVC piping in the wall came apart. The original A/C installer from 1988 twist fitted the PVC coupling with no glue. Stan and his team opened up the wall and put it back as it should be. No concerns ever with GEM Plumbing.
This company will go above and beyond to make sure you understand and are happy with your service. I had them come out to correct another company's inadequacies. Stan (the owner) is on the front lines and will take the time necessary to make sure you're comfortable. All in all this company is exactly what you want from a plumber and we will be calling them over anyone else.
I have used this company several times over the last couple of years. Recently in our remodel of our bathrooms, they replaced all the valves under my sinks, removed the exposed pipes after we removed our master bathtub and one bathroom sink, and then installed the new plumbing while the tile contractor had the master shower gutted. I am a person that relies heavily on reviews, including as late as last week on vacation. You will not go wrong with the reasonable pricing and excellent quality and trustworthy work of GEM Plumbing.