- Country: USA
- State: Texas
- City: Pasadena
- Address: 3307 Preston Rd, Pasadena, TX 77505, USA
- Store
I had Rex Plumbing come out and install a kitchen faucet and install a spout for a tub. They sent out Allen and he did a fantastic job. He had to change out the service piping on the fixture at the tub spout. He did this flawlessly. He also helped replace a section of A/C PVC drain piping in the attic. Allen knows his craft well. He was there to get the job done and he did it well. I was very satisfied with the work.
Driving down Spencer Hwy unit 18 was cutting other cars off and then decided he didn’t want to sit at the light at center street and turned into jack n the box to cut across to center! Doesn’t look very good being it is a company vehicle!
Called these guys on a Monday and was told that I would be getting a call back on Tuesday morning to get an appointment time. No one called me back Tuesday morning. I called to see if they could come although I never heard back from them. Their receptionist told me that they would show up between 1-3pm. I waited and NO ONE EVER CALLED OR CAME. I called and they hung up on me. Basically they are NO SHOW!!! I could've called another company. The ladies that answer the phones at this establishment are NOT PROFESSIONAL AT ALL!!!! DO NOT BOTHER WITH THESE GUYS AND WASTE YOUR TIME!!!! REX PLUMBING SHOULD GAIN ZERO STAR.
We called for a plumber to come out and they no showed. Not only that but they never answered any of our other calls after they told us it would be hours before they could even get to our house. It would have been great for these unprofessional people to at least have answered to say they couldn't come or call and say they couldn't come. Horrible way to operate a business.
Justin came out late Sunday night and fixed all my problems with a smile much appreciated.. I will definitely call these guys again.. thanks