- Country: USA
- State: California
- City: Cupertino
- Address: 10260 Imperial Ave, Cupertino, CA 95014, USA
- Store
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: Closed
These guys did a great job removing galvanized pipes and re-routing the water lines in my 100 year old house. He was responsive via email, phone, and text; accommodating to various requests from me and my wife; and got the work done as planned. Could not be happier with the service. I have them on speed dial now for my future plumbing needs!
I heard dripping in my walls and they came out to take a look. They were very fast to schedule and had a lot of flexibility. When the plumber got here, he took a look at my pipes and found that the issue was dripping inside the pipes and there was nothing wrong. He really took the time to explain how it worked and why I might be hearing the dripping. He wasn't rushed at all and even drew me a diagram. At the end, he didn't even charge me and said it was just an estimate/consultation. I was really impressed with his professionalism and customer service.
This review only pertains to customer service and not the actual service. Met Ray at the facility to check a leaking problem. Prior to that, I had already been in contact with a helpful gal on the phone trying to find a time I can be at the church. We checked out the leak and for whatever reason the problem went away. Ray was cool about it and simply said to call on them for anything else in the future. I am impressed by their courtesy and attitude with customers. Will definitely return for actual work.
Erica has been here twice now - both times knowledgeable, professional, efficient and friendly. We will definitely ask for again if we have plumbing needs!
We had Michael come out recently and he did a great job. Tiffany in the office was able to squeeze us in same day also! Price was fair, fast and efficient! Will definitely call Marti’s again!