Guarantee Plumbing & AC, Inc.

Had a VERY difficult time getting an itemized statements for work done. Someone by the name of Mary even asked me "why do I need them". Finally resolved by Office Mgr. Ralph was very courteous, clean and we have requested his return each time. Hope not to have problem going forward.

Guarantee Plumbing & AC, Inc. is the best and I can always depend on them. The technicians are honest with me all the time. Every time I call they are always on top of it.

Great guys. Honest. Really likeable. They Explain everything.

I would NOT recommend this company. This past year I bought a water heater maintenance agreement. The agreement stated they would check water pressure and flush the water heater twice during the year. They came out in December 2017 and August 2018. My water heater burst on November 27, 2018. I bought this agreement specifically to avoid this problem. The plumber who came to replace (NOT Guarantee Plumbing) showed us pictures of how the water heater had been leaking for quite some time. It was pretty bad. There was even duct work that wasn't placed correctly. They also told us our water pressure was high. The plumber from Guarantee Plumbing never told us there was a leak or even that there were problems with the pressure! What a waste of money! This same plumber came out because I was having problems with the shower head, it was making a loud noise when turned on. All he did was turn on the shower and said it needed to be replaced. I paid him for coming down and he lost the check. He didn't even give me a receipt. The office however did bill me and I had to put a stop payment on the check originally given to plumber. I am extremely upset at the incompetence. There is no pride in their work, the company obviously doesn't care who they hire. The reason we got the maintenance agreement was so that it was maintained properly. They failed us in that regard. Needless to say, I will not be using Guarantee Plumbing services ever again. The service agreement is a joke. I have lost confidence and trust in the company. By the way, the only reason they get one star is their receptionist who answers the phone. She is really good at her job. Deeply disappointed.

always my first company to call anytime I have AC problems! Trust worthy!!!