- Country: USA
- State: California
- City: Los Angeles
- Address: 3324 Castle Heights Ave Unit# 111, Los Angeles, CA 90034, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Our sewer started backing up into our downstairs bathtub and sinks and we had no idea what it was so I reached out to a buddy who referred me to A1. Johnny came out to take a look and gave us a fast estimate. He had to snake and jet out our sewer line. Everything is working great. No hiccups with this company. Friendly and affordable so I will hold on to his number and refer some family and friends if they need a good plumbing company.
the customer service is what really sold me. I price around as most people do. so far getting high prices and representatives who don't seem interested in my business. until I call A-1 Plumbing. I spoke with a Dave who just sounded so kind from the start. he asked plenty of questions, so he can really understand what my problem as and the best way to help me. he spoke to me with respect and still kept the atmosphere causal and personable and I felt his attention was on me and my problem. we set an appointment for the same day. Winning! as if everything else was not on point the pricing was the cheapest, how was this possible? I get a call not an hour later from Johnny explaining he is 30 minutes away. im digging the promptness. when Johnny arrives he greets me with a smile and a general concern. even asking if where he had parked was ok. I give him the tour and my request and he is fast to work. this guy was like a ninja, never actually saw him work but an hour later (I consider this to be vary fast for the jobs I requested) Johnny was done, the job sites where clean and he asked if there was anything else he could do. I liked that I could pay him directly with his tablet and I received my invoice in my email 20 minutes later. overall great experience and will be using their service from now on.
Phenomenal! Great customer service. Friendly and honest people. Gave me a great price and were very patient with my project. It took longer than necessary due to some HOA issues, but the plumber worked and stayed with the project til it was finished. Amazing how great the service was
The best service plumber Sub contractor we have ever used. From Dave at the office to Plumber Johnny coming out & taking care of a major leak, Cost up front service to perfection,, 10 Stars for this legit company
