
- Country: USA
- State: Texas
- City: San Antonio
- Address: 13355 Rolling Creek, San Antonio, TX 78253, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
The young man named Joe was very professional and courteous. He was very detailed in explaining the issue and also in how he resolved it. I appreciate that he went beyond my expectations knowing that I would be inconvenienced on a weekend. He still kept his word and completed a 2nd job on a Sunday. I appreciate excellent customer service from this company. Highly recommended!
Very quick to put me on their schedule for an emergency. Very professional and worked a great price for me, will definitely be using them again.
Called J.C. Enriquez Plumbing to come out and replace a toilet and had it scheduled for Sunday Morning. Sunday came with an early morning rainstorm so they canceled stating flash floods in the area. Rescheduled for the following Saturday morning expecting things to be done as agreed. Saturday morning came which resulted in a no show and no call. I called them at the end of the scheduled 4 hour window and was greeted with a voice mailbox that was full. Unprofessional. I wasted time thinking this mom and pop business was legit. I will not be making that mistake again.
Do not hire this company ! Joe is a con artist raising the price 2-3 times before & after work. He is nothing but BS !!! It's all about the money for him not customer satisfaction. Will never recommend or use this company EVER !!
My hot water heater was broke and they replaced it, and brought everything up to code. These guys were very knowledgable, professional and answered all my questions. I will definitely be calling them in the future for any plumbing issues that I have.